Support Operations Intern

Overview

 As a Support Operations Intern, you will play a crucial role in maintaining the accuracy and completeness of our master data. Your main responsibility will be to verify account names, addresses, email addresses, and tax details, ensuring our data is clean and reliable. This position offers a unique opportunity to develop valuable skills in a real-world setting, making it an excellent addition to your resume.

Location

     Spain

Education

Minimum required:  Currently enrolled in a Bachelor’s degree program or Vocational training

Span of Control:

Reports to: Manager of Support Operations

Oversight:  This position has no direct reports

Roles/ Responsibilities

- Verify and update account names, addresses, email addresses, and tax details.

- Conduct regular reviews of master data to identify and correct inaccuracies.

- Clean and maintain master data to ensure consistency and reliability.

- Collaborate with other departments to resolve data discrepancies.

- Document and report any data quality issues to relevant stakeholders.

- Assist in developing and implementing data quality improvement initiatives.

- Provide support and assistance with data entry and data management tasks.

Qualifications

Minimum required: 

·  Basic understanding of data management principles.

·  Proficient in Microsoft Office Suite (Excel, Word, Outlook).

·  Proficient in both English and Spanish written and spoken

·  Strong attention to detail and accuracy.

·  Good organizational and time management skills.

·  Ability to work independently and as part of a team.

Teamwork/Leadership/interpersonal Skills:

·        Team player

·        Results-Oriented

·        Enthusiastic and self-motivated

·        Strong Relationship Building

·        Problem Solving/Analysis

·        Customer/Client Focus

·        Decision Making

·        Project Management

·        Communication Proficiency

·        Teamwork Orientation

·        Pro-active attitude

Organizational Interlocks

•    This position will work closely with internal stakeholders

Physical Demands/  Travel required

Work associated with this position is sedentary in nature and performed indoors at a desk either remotely or in an office setting.

Travel for this position is less than 10%.

This position is hybrid in office and remote.