Room Attendant
About this role
Job Description:
The Room Attendant cleans guest rooms as assigned, ensuring the property’s established standards of cleanliness.
Perks & Benefits:
When you feel good, you do good. At Onni we put your health at the forefront and give you the choice to select a benefits package that best represents you. From no cost to $18, $44, or $112 per pay our PPO, HSA, and HMO have you covered. In addition, we offer:
- Generous PTO Plan
- 401(k) employer match
- Referral program
- Free on-site parking or commuting support
- Hotel discount at various properties
- Annual education allowance of up to $1,000
- Residential housing discount after 1 year of continuous employment
What Will You Do?
- Cleans guest rooms as assigned.
- Monitors and maintain cleanliness, sanitation, and organization of assigned work areas.
- Uses correct cleaning materials for designated surfaces, according to OSHA regulations and hotel requirements.
- Transports cart with cleaning supplies, guest room amenities and linens to assigned guest room and position securely. provides cleaning service to designated rooms on assignment sheet: empty trash containers and ashtrays; remove all dirty terry and replace with clean par to designated layout; replace soiled bed sheets and make bed with clean linen; cleans kitchen and sets lighting and thermostat to designated levels.
- Responsible for maintaining positive guest relations.
- Resolves guest housekeeping complaints and ensures guest satisfaction.
- Maintains complete knowledge of and complies with all departmental policies/service procedures/standards.
- Maintains complete knowledge of correct maintenance and use of equipment. Uses equipment only as intended.
- Anticipates guests’ needs, responds promptly, and acknowledges all guests, however busy and whatever time of day.
- Becomes familiar with all services/features and local attractions/activities to respond to guest inquiries accurately.
- Removes soil, dirt, soap build-up and hair from bathroom mirrors, vanity, sink, toilet, shower walls, bathtub, shower curtain and floor.
- Replaces facial, toilet tissue and bathroom amenities in correct amount and location.
- Updates status of rooms cleaned and turned down on assignment sheet/ in the system.
- Returns and restocks cart at end of shift.
- Empties vacuum bag and wipes vacuum clean.
- Ensures security of any assigned guest room keys.
- Reports any damages or maintenance problems as well as turns over any lost and found items from guest rooms to the Manager
- Makes up cribs and rollaway beds and re-hang/refold clothes.
- Performs other duties as assigned.
What You Bring:
- Must have strong attention to detail with the ability to prioritize and organize.
- Understand guest’s service needs.
- Must be speedy and accurate.
- Be a clear thinker, remaining calm and resolving problems using good judgment.
- Follow directions thoroughly.
- Work cohesively with co-workers as part of a team.
- Work with minimal supervision.
- Maintain confidentiality of guest information and pertinent hotel data.
- Ability to work weekends and a flexible schedule.
Salary Range:
$23-$24/hr
About The Company:
For over half a century, Onni has been building communities for people to live, work, and play. Our success reflects our commitment to our employees and partners, and our dedication to quality construction, innovation, sustainability, and customer satisfaction. Our expertise expands across North America, with offices in Vancouver, Toronto, Los Angeles, Seattle, Phoenix, and Chicago.
AI Use:
This role may involve the use of artificial intelligence (AI) tools to support research, analysis, content development, design, reporting, or operational efficiency. Employees are expected to use AI responsibly and in compliance with company policies, data privacy requirements, confidentiality obligations, and applicable laws.
All AI-generated or AI-assisted outputs must be reviewed for accuracy, quality, and appropriateness before use. Employees are also expected to disclose when AI tools have been used in the creation of work and must not present AI-generated content as solely their own original work.
How To Apply:
Please apply through the link on the job posting and attach your resume and any other required documents.
We thank all applicants for your interest in the Onni Group. Note that only those applicants under consideration will be contacted.
Company at a glance
For over half a century, Onni has been building communities for people to live, work, and play. Our success reflects our commitment to our employees and partners, and our dedication to quality construction, innovation, sustainability, and customer satisfaction. Our expertise expands across North American cities such as Los Angeles, Seattle, Chicago, Phoenix, Toronto, and Vancouver.
We’ve constructed over 12,000 new homes, own and manage more than 6,200 rental apartments, built more than 9.5 million square feet of office, retail, and industrial space, and have an additional 24 million square feet of space in different phases of development. Employing thousands of people across North America, Onni is one of the continents largest and most established developers of real estate.
It’s our more than 50-year track record of delivering award-winning, high quality developments that makes Onni a trusted brand. At Onni, we understand that our business is dependent upon our customers and the communities we serve. It is why we believe so strongly in planning for the future and giving back to those communities through long-lasting relationships that span over generations.
We believe the culmination of our passion for building world-class urban communities, quality design, innovation and sustainability, yields exceptional communities and experiences where our customers live, work, and play. It’s our commitment to living well. It’s a celebration of community, today and for the future.
Top Benefits
- Health Insurance (PPO, HSA, HMO)
- Paid Time Off
- 401(k) Employer Match
- Referral Program
- Free On-site Parking
- Commuting Support
- Hotel Discount
- Annual Education Allowance
- Residential Housing Discount
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