Scheduling Coordinator
About this role
Benefits:
- Paid Holidays
- Community & Purpose-Driven Benefits
- Work-Life Integration & Family Support
- Employee Recognition & Appreciation
- Professional Development & Education Support
- Flexible Work Options
- Competitive Wages/Salaries
Schedule / Expected Work Hours:.
- Flexible scheduling (days, with evening and weekend rotation)
Job Summary
- The Scheduler is responsible for effectively and efficiently scheduling caregivers to ensure continuity of care for clients. This role requires strong organizational and communication skills to manage last-minute changes, ensure adequate staffing, and maintain positive relationships with clients and caregivers.
Responsibilities
- Coordinate and maintain daily schedules for caregivers based on client care plans and availability
- Communicate assignments and updates to caregivers clearly and promptly
- Ensure all shifts are staffed and coverage is maintained, including responding to callouts and emergencies
- Match caregivers with clients based on skills, preferences, and geographic location
- Maintain up-to-date records in scheduling software and client databases
- Work closely with care coordinators, nurses, and management to address scheduling needs and concerns
- Provide exceptional customer service to clients and caregivers
- Assist with onboarding and orientation of new caregivers as needed
Qualifications
- High school diploma or equivalent (Associate’s degree or higher preferred)
- Previous experience in scheduling, staffing, or administrative coordination (home care or healthcare industry a plus)
- Excellent organizational and time management skills
- Strong verbal and written communication skills
- Ability to handle high-pressure situations and last-minute changes
- Proficient with scheduling software and Microsoft Office applications
- Reliable, flexible, and able to work occasional evenings or weekends if needed
Company Overview
- At One You Love Homecare, we are dedicated to delivering dependable and compassionate non-medical home care services that allow our clients to live independently and with dignity. Our Scheduler plays a vital role in ensuring smooth operations by coordinating caregiver assignments that meet client needs and preferences.
We’re more than caregivers…We’re like family!
Company at a glance
When it comes to caring for your senior loved ones like mom, dad or your spouse, One You Love Homecare takes a comprehensive approach to care. There is a lot of “noise” in the senior in-home care marketplace and you need dedicated, proven personal care for your loved one. Exceptional reliability and delivering the best care possible along with 24/7 support from our professional care-giving team means total peace of mind for you and your family.
Team Size11-50 employees
WorkspaceRemote ok
IndustryIndividual and Family Services
Location
Polk County, Florida, United States
Websiteoneyoulovehomecare.com
LinkedInLinkedIn
Top Benefits
- Paid Holidays
- Community & Purpose-Driven Benefits
- Work-Life Integration & Family Support
- Employee Recognition & Appreciation
- Professional Development & Education Support
- Flexible Work Options
- Competitive Wages/Salaries
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