About this role
The IT Team of our Corporate Office, Oetker Hotels, located in Paris, is looking for its next talent to join the team and contribute to our upcoming projects !
Missions :
Technical Support & Troubleshooting
Provide first-level assistance for hardware, software, and connectivity issues
Respond to help desk tickets and escalate when necessary
Set up, configure, and maintain computers, printers, and other devices
Perform routine equipment checks, basic repairs, and replacements
Install, update, and troubleshoot software applications while ensuring licensing and security compliance
Support users with software-related questions and issues
Network & System Assistance
Troubleshoot wired and wireless network connectivity issues
Perform basic network checks (cables, connections, device status)
Assist with applying updates, patches, and security fixes
Help maintain accurate hardware and software inventory
Security Awareness
Follow IT security protocols to protect data and assets
Report security incidents or vulnerabilities to the IT team
Profile :
Completion of 1 to 2 years of higher education.
Demonstrated interest in information technology, with a strong motivation to learn and develop new skills.
Foundational knowledge of computer hardware, operating systems, and common software applications.
Strong analytical and problem‑solving abilities, with a proactive and solutions‑oriented mindset.
Excellent communication skills and the ability to interact effectively with users and colleagues.
Team‑oriented, with the ability to collaborate and contribute to a supportive work environment.
Fluent level of English (oral and written)
Benefits :
75% coverage of public transportation costs
Team-building activities
International and stimulating environment
And more !
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