About this role
Principal Product Owner About us SafeWork NSW is the state's workplace health and safety regulator. Our mission is to reduce work-related fatalities, injuries and illnesses by ensuring workplaces comply with health and safety laws. We achieve this through a mix of responsive and proactive programs targeting high-risk areas across all industries, aligned with our strategic plan and regulatory priorities. About the role This role sits in the Digital Solutions and Systems Performance team within
the Data and Digital Systems Directorate of Strategic and Corporate Services. It is responsible for leading the design,
development and delivery of end-to-end digital products and experiences that
deliver meaningful customer value and support keeping workers in NSW safe and
healthy. The role combines elements of product ownership and human-centred
design to drive strategy, shape product direction and ensure the delivery of
high-quality, accessible and user-focused solutions. This is a senior, influential leadership role for
someone who can turn complex regulatory, customer and system problems into
clear product direction, practical solution options and prioritised delivery
outcomes. As the Principal Product Owner and Designer, you
will be the link between customer insight, business value and technical
delivery. You will work with CX designers, business analysts, developers,
operational stakeholders across the full product lifecycle – from discovery and
ideation through to delivery, support and continuous improvement, to shape
digital solutions that are user-centred, feasible, scalable and aligned to
organisational priorities and strategies. To learn more about the role, please click here to download the role description. About You This role will
suit someone who thrives at the intersection of strategy, customer experience,
business value and technology. You will need to be a confident communicator, a
practical problem solver and a strong collaborator who can turn complex needs
into clear product direction, prioritised delivery outcomes and measurable
service improvements. This role would
suit someone who is passionate
about creating high-quality digital experiences and leading to deliver products
that make a meaningful impact. You bring a strong balance of product
leadership, strategic thinking, design expertise, and technical acumen with a
focus on delivering value for customers and the organisation. In addition, you
may bring: How to apply Click ‘Apply Online’ to access our application portal and submit your application. Your application should include a cover letter (no more than 2 pages) and resume (no more than 5 pages) outlining your capabilities and experience relevant to the role. Application closing date: Thursday 27th August 2026 (9:59AM) For enquiries relating to the recruitment process, please contact Tayla Gibbs at [email protected].
Belong in our diverse and inclusive
workplace
The strength of our workforce lies in its diversity and embracing
difference, while the key to our success is leveraging the contributions of employees with different
backgrounds and perspectives.
You can view our full diversity and inclusion statement here.
We
want you to bring your best self to this application process. If you have any support or access needs that
may
require adjustments to allow you to fully participate in this selection process
(including an alternate format of the application form) please contact [email protected].
For more information, please visit
Information on some of the different types of disabilities
Information on adjustments available for the recruitment process
A talent pool may be created to fill future ongoing and temporary opportunities for a period of up to 18 months.
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