Data Support Coordinator

Data Support Coordinator 

Full-Time Temporary opportunity 12 months 

Salary Clerk Grade 5/6  ranging $106,182-$113,579 + super

Location is flexible across NSW – Parramatta is where the team is based 

An exciting opportunity to join a highly motivated and collaborative Data Partnerships team as a Data Support Coordinator! 

As the Data Support Coordinator, you will play an important role in supporting the authorised exchange and acquisition of data between Revenue NSW and external organisations, including government agencies and third-party data providers. 

Working across a broad range of stakeholders, you will coordinate data-sharing arrangements, manage data exchange requests, support governance processes and contribute to the efficient handling of externally sourced data. You will help ensure data is managed in a way that is lawful, secure and aligned with legislative, governance and stewardship requirements. 

You will work closely with Business stakeholders, Data Stewards, Governance and Assurance teams, Information Management and external organisations to coordinate activities across the data exchange lifecycle and support the delivery of operational, compliance and analytical outcomes for Revenue NSW. 

This role provides an opportunity to contribute to the ongoing uplift of the Data Partnerships function by improving processes, developing operational documentation, strengthening governance practices and helping create more efficient and consistent ways of working. 

About the Team 

The Data Partnerships team is responsible for managing authorised data exchange and acquisition between Revenue NSW and external entities, including government agencies and third-party data holders.

The team acts as the central coordination and control point for external data exchange activities, ensuring data obtained from, or disclosed to, external organisations is appropriately authorised, securely managed and used in accordance with legislative, governance and stewardship requirements.

Through this role, the Data Partnerships team enables trusted cross-agency collaboration and supports Revenue NSW in using externally sourced data to deliver operational, compliance and analytical outcomes. 

Key Responsibilities 

• Coordinate data-sharing arrangements with external organisations, including maintaining documentation, tracking approvals and supporting reviews and variations. 
• Support the administration of Memoranda of Understanding (MoUs) and other data-sharing agreements. 
• Manage intake, triage, tracking and record-keeping for inbound and outbound data exchange requests. 
• Coordinate activities across business stakeholders, Data Stewards, governance teams and technical teams to ensure requests are progressed through the appropriate pathways. 
• Maintain registers, records and reporting relating to active, legacy and in-progress data-sharing arrangements. 
• Support operational data handling activities, including coordinating secure transfers, file management and hand-offs between teams. 
• Develop and maintain process documentation, workflow guides, templates, procedures and operational records. 
• Identify opportunities to improve processes, controls and ways of working to enhance efficiency, consistency and transparency across the data exchange lifecycle. 
• Support governance activities by ensuring appropriate approvals, audit trails and documentation are maintained. 
• Provide guidance and knowledge transfer to team members on established workflows and operational practices.  
• Assist with onboarding and training activities to promote consistency, quality and compliance across the team.  
• Monitor process adherence and identify opportunities to strengthen controls, improve efficiency and reduce operational risk. 
  

To be successful in the role you will demonstrate 

• Experience coordinating activities involving multiple stakeholders and competing priorities. 
• Strong organisational skills, with the ability to manage workflows, track actions and maintain accurate records. 
• Experience developing, documenting or improving business processes, operational procedures or workflows. 
• Ability to analyse information, identify issues and contribute to practical solutions. 
• Strong attention to detail and commitment to accuracy, quality and compliance. 
• Excellent written and verbal communication skills and the ability to build productive working relationships with internal and external stakeholders. 
• Experience supporting governance, information management, records management, data-related activities or operational processes would be highly regarded. 
• Understanding of data governance, privacy, information management or data-sharing principles would be beneficial. 
• Experience using Microsoft Office applications, SharePoint and workflow or tracking systems would be advantageous. 
• Demonstrated initiative and a continuous improvement mindset, with a focus on making processes more efficient, organised and effective. 

How to apply 

Please submit an up-to-date resume and a brief cover letter outlining how your skills and experience are aligned to the role.    

For enquiries regarding this position, please contact Kenny Li name via [email protected] email 

About Revenue NSW  

Revenue NSW is the state’s principal revenue management agency and is part of the Department of Customer Service. 

Revenue Digital provides a suite of contemporary digital services for NSW Government customers and staff that administer grants, resolve fines and collect revenue for the State in a fair, efficient and timely manner.  We do this in line with legislation, customer expectations and industry best practices, to make it easier for over 100,000 businesses and more than three million individuals to interact with the NSW Government. We focus on simplifying processes and improving access to services through modern, user-centred digital solutions. 

We are proud of our diverse and regional team and welcome flexible working. We are open to this role being based at any one of our offices - Parramatta, Lithgow, Maitland, Gosford, Wollongong. Regular travel may be required to engage with the team and our partners at Parramatta.  

Why work for Revenue NSW? There are lots of reasons why a role with us is rewarding: 

• Flexible office location across NSW 
• Hybrid working, compressed hours and generous leave conditions, so you can make time for what counts  
• Accrued Days Off (days in lieu) in addition to Annual Leave  
• Ongoing access to industry approved self-learning tools  
• Career agility including opportunities to work on different programs  
• The opportunity for meaningful work that matters to all of us in NSW  
• Corporate wellbeing programs with access to Fitness passport
• We can’t wait to meet you!  

 
If this role sounds like you, you can apply by clicking the button ‘Apply Online’ below - it’s a simple online process.  
 
If you don’t meet all the criteria, but still believe you could succeed in this role, please still apply - we’d love to hear from you.  

Salary Grade 5/6, with the base salary for this role starting at $106,182 base plus superannuation

Click Here to access the Role Description . For enquiries relating to recruitment please contact Neha Bajaj via [email protected].

Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.

A talent pool may be created as part of this recruitment process and will be valid for up to 18 months. The talent pool may be used to fill future ongoing or temporary vacancies of the same or similar role.     

Closing Date: 26th August 2026, Wednesday at 10am

Careers at Department of Customer Service
A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.

Belong in our diverse and inclusive workplace   
The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.

You can view our full diversity and inclusion statement here.

We want you to bring your best self to this application process. If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternate format of the application form) please contact [email protected].

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