Sentence Management Operations Officer 24hr Lodgement & Processing Unit

Sentence Management Operations Officer 

24hr Lodgement & Processing Unit

Salary- $87,199 - $95,482 plus super, and leave loading (Clerk Grade 3/4)

Employment type- Talent Pool Creation - A talent pool will be created for future ongoing and temporary roles within the 24hr Lodgement & Processing Unit and is valid for a period of up to 18 months

Locations – Francis Greenway Complex, Windsor

Looking for work that, once skills are established, can be completed in a hybrid working arrangement?

Lodgements and processing unit provides opportunity to work outside the traditional 9-5; this role operates within 24 hours a day, 7 days a week service environment, with staff working a rotating roster that includes day, evening, overnight, weekend and public holiday shifts.

Your role

Sentence Management Operations Officers plays a critical role in supporting the lawful detention and release of people in custody by ensuring sentence management operations are accurate, complete and managed in line with legislation and policy. Working within a dedicated team, you'll help deliver essential services that support operational outcomes while contributing to community safety and the integrity of the correctional system.

Want to learn more about a career as a Sentence Management Operations Officer?

Join our Virtual Information Session to hear about the day-to-day responsibilities, key challenges, rewards of the role and recruitment process

Date: Tuesday 8th September 2026

Time: 5:30pm to 6:30pm. Online (Microsoft Teams)

Register your interest 👉 here and you will receive the joining link 48 hours before the session

What you’ll do

As a Sentence Management Operations Officer, you will undertake a range of sentence management operations activities, including processing and maintaining records, reviewing information for accuracy, and responding to enquiries relating to the detention of persons in custody. Working with minimal supervision, you will accurately apply established processes and procedures, liaise with internal and external stakeholders, and ensure information is recorded, stored and accessible in accordance with legislative and organisational requirements. Every day, your work will contribute to important operational outcomes across the correctional system.

Download the role description. For more information about Sentence Management Operations

What we’re looking for

We are seeking a resilient and proactive professional with experience in a legal, court, tribunal, or justice-related environment. You are a detail-oriented and reliable administrator who thrives in a busy, high-volume environment.

You are organised, resilient and able to manage competing priorities while maintaining a high standard of work. You enjoy working both independently and as part of a team and can confidently follow established processes and procedures. You will bring experience in legal administration, court operations, case management, records management, compliance, or a similar setting, along with the ability to interpret and apply legislation, policies, legal documentation, and complex procedures.

Your strong communication skills, sound judgement and the ability to manage sensitive information with professionalism and discretion will be key to your success in this role

We focus on hiring people who share our commitment and goals of inclusion, collaboration, adaptability, courage and integrity. If you meet the essential requirements and the role resonates with you, please apply – you do not need to meet every desired requirement for us to want to talk to you.

Why you’ll love working with us

At Corrective Services NSW, you'll be supported to build a career—not just do a job.

You'll benefit from being able to:

• Play a meaningful role that supports community safety and justice outcomes.
• Develop specialist skills in sentence administration and legislative processes.
• Be part of a supportive and collaborative team environment.
• Work in a role that offers variety, challenge and purpose.
• Access ongoing learning and career development opportunities.

Want more information?  Visit our website to see more information on Working for us.

We do work that really matters

Working for Corrective Services NSW (CSNSW) provides opportunities to make a real difference. We collaborate with government and non-government justice and human services agencies to support victims, facilitate restorative justice, and promote reintegration. We're focused on breaking, rather than managing, disadvantage. It’s work that really matters.

Are you ready to join us?

Apply directly via the DCJ Careers site click here. Search for the job and click the ‘Apply now’ button.

Attach an up-to-date résumé (maximum 5 pages).

Attach a cover letter (maximum 2 pages) outlining how you meet the requirements of the role by addressing the target questions below

Question 1: When faced with competing priorities and tight timeframes, how do you decide where to focus your efforts while ensuring all critical deadlines are met?

Question 2: Tell us about a particularly challenging or complex period at work that tested your resilience. How did you maintain your wellbeing and performance.

Applicants are required to provide responses that reflect their own skills, knowledge and experience. Evidence that responses have been generated or substantially assisted by artificial intelligence (AI) may result in the application being excluded from further consideration.

Applications close 13 September 2026 at 11:59pm AEST.

Got a question?

For more information about the role or what it’s like to work with the 24hr Lodgement & Processing Unit, please contact the hiring manager Kelly Hotham on 0419 247 458 or at [email protected]

If you’ve got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best (including an alternate method submission of the application), please call Faith Timothy on 0497 142 953 or via [email protected]

Visit Recruitment adjustments on the DCJ website to learn more.

Inclusion and Diversity lies at the heart of how we recruit

We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.

To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website.

For more information visit Applying for DCJ jobs on the DCJ website.

Thank you for your interest in this role. We look forward to receiving your application.

To keep up with recruitment opportunities at DCJ, follow us on Facebook: www.facebook.com/CareersatDCJ/