Director Conduct Intake and Support

Director Conduct Intake and Support

• Based in Parramatta – flexible working arrangements available
• Ongoing Full-Time
• Public Service Senior Executive Band 1
• $232,397 - $258,091 Total Remuneration Package

About Us

The Department of Communities and Justice (DCJ) is the lead agency in the Communities and Justice Portfolio. DCJ aims to achieve a safe, just and inclusive New South Wales by operating an effective legal system, increasing access to social and affordable housing, protecting children and families, addressing domestic and family violence, promoting public safety, reducing reoffending, and supporting community harmony and social cohesion.

DCJ works to enable everyone's right to access justice and support for families through early intervention and inclusion, delivering services that are effective, responsive and focused on community needs.

Your Role

Lead the establishment and integration of the new Conduct Intake and Support function across the Department of Communities and Justice (DCJ) and Corrective Services NSW (CSNSW). Working closely with senior stakeholders, you will drive the ongoing implementation of a new operating model that strengthens the assessment, triage, management of workplace conduct matters and business support activities while ensuring agency-specific requirements are reflected in sustainable business solutions.

The role is responsible for providing leadership oversight of the intake and assessment of workplace conduct matters and business support functions, applying sound judgement to determine risk, seriousness and appropriate pathways for resolution. You will play a key role in improving governance, capability, consistency and procedural fairness across the conduct function.

What you’ll do

This is a unique executive leadership opportunity to shape and embed a contemporary conduct intake and business support model within one of NSW Government's largest and most complex agencies.

Reporting to the Group Director Conduct, you will:

• Lead the implementation and integration of the new Conduct Intake and Support function across DCJ and CSNSW.
• Provide expert advice and sound judgement on complex conduct, workplace behaviour, integrity and ethical standards matters.
• Oversee intake, triage and assessment processes to support timely, consistent and procedurally fair decision-making.
• Drive organisational change initiatives, ensuring stakeholders are engaged, informed and ready to adopt new ways of working.
• Establish and embed governance frameworks, processes and tools that improve the management and resolution of conduct matters.
• Lead the development of professional conduct committee processes and support sound decision-making by delegated authorities.
• Build strong partnerships with senior leaders, People teams, operational stakeholders and external integrity agencies to achieve strategic outcomes.
• Design and deliver capability uplift initiatives that strengthen stakeholder understanding and engagement with conduct processes.
• Monitor implementation outcomes, risks and performance, driving continuous improvement and enhanced service delivery.
• Lead and develop a high-performing team, fostering accountability, capability and a positive workplace culture.

What we’re looking for

To be successful in this role, you will bring:

• Extensive experience managing conduct matters, ethical standards, and integrity-related complaints.
• Demonstrated experience leading complex organisational change and transformation initiatives.
• Strong stakeholder engagement, influencing, and negotiation skills, with the ability to build credibility and trust at the executive level.
• Proven capability to lead high-performing teams and deliver outcomes in complex, sensitive, and high-profile environments.
• Sound judgement, strong analytical skills, and the ability to balance operational priorities with strategic objectives.

Download the role description.

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To apply directly via the DCJ Careers site click here. Search for the job and click the ‘Apply now’ button.

We focus on hiring people who share our commitment and goals of inclusion, collaboration, adaptability, courage and integrity. If you meet the essential requirements and the role resonates with you, please apply – you do not need to meet every desired requirement for us to want to talk to you.

What We Offer

We offer a variety of benefits, including:

• A challenging and rewarding career

• Flexible, autonomous work environment

• Competitive pay and conditions

• Training and development opportunities to build and maintain capabilities

• Health & Wellbeing and Employee Assistance Programs.

Want more information?  Visit our website to see more information on Working for us.

We do work that really matters

Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It’s work that really matters.

Apply now and join Australia’s top public sector employer where we will support you and provide an exciting and flexible working environment!

Are you ready to join us?

Click apply, attach a cover letter (maximum 2 pages) outlining how you meet the requirements of the role as well as an up-to-date résumé (maximum 5 pages).

Applications close Monday 7 September at 11:59pm AEST.

Got a question?

For more information about the role or If you’ve got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best (including an alternate method submission of the application), please email Marijana Puric via [email protected].

Visit Recruitment adjustments on the DCJ website to learn more.

Inclusion and Diversity lies at the heart of how we recruit

We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.

To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website.

Other Information

A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.

For more information visit Your recruitment journey on the DCJ website.

Thank you for your interest in this role. We look forward to receiving your application.