Diet Rep/Food Service Worker-Part Time

At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better health care, no matter where you work within the Northwestern Medicine system. We pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, our goal is to take care of our employees. Ready to join our quest for better?

Diet Rep/Food Service Worker

Northwestern Medicine Location: Valley West Hospital

Department: Food and Nutrition Services

Schedule: 20 hours per week

The Diet Rep/Food Service Worker reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

At Valley West Hospital, this role works alongside a collaborative team to support all aspects of food service operations, including meal preparation, service, sanitation, stocking, and customer support. Team members share responsibilities across the department to ensure efficient operations and outstanding service for patients, visitors, and staff.

Specific Responsibilities:

• Prepare and serve food for patients, visitors, and cafeteria guests, including cold food preparation, tray assembly, and room service order processing.
• Provide excellent customer service by assisting patients and families, resolving concerns, and ensuring satisfaction with food quality and service.
• Process patient diet orders, menu selections, admissions, discharges, transfers, and related nutrition documentation accurately and timely.
• Maintain compliance with food safety, sanitation, infection prevention, and departmental policies while completing required documentation.
• Perform dishwashing, cleaning, sanitizing, stocking, and inventory rotation (FIFO) to maintain a safe and organized food service environment.
• Complete cash handling, data entry, and administrative tasks as needed.
• Demonstrate flexibility, organization, independent judgment, and teamwork in a fast-paced healthcare setting.
• Participate in required training, health screenings, and other departmental responsibilities as assigned.

Required:

• High School Diploma or GED equivalent

• Basic computer knowledge

• Food Handler Certification within 180 days of hire

Preferred:

• Six months experience

Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.

Background Check

Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check.  Results are evaluated on a case-by-case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act.

Artificial Intelligence Disclosure

Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person. 

Benefits

We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more.

Sign-on Bonus Eligibility (if sign-on bonus offered for position): Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign on bonus. Exception: New graduate internal employees seeking their first licensed clinical position at NM may be eligible depending upon the job family.