Parts Specialist
About this role
With a legacy of over 90 years, we continue to grow and strengthen our presence in the 7 countries where we operate, with more than 100 units and representation of leading brands in our business areas.
Every day, we strive to meet market needs with excellent solutions, equipment, and services — and we believe we have the best talent to deliver on those expectations.
Ready to take the next step in your career?
Your new opportunity might be right here.
We are looking for a Parts Specialist to join our Parts team in Winnipeg, MB.
Salary Range
- $39.27 per hour for a Ticketed Parts Person
What's the challenge?
As the Partsperson, you play an integral role in selling parts which includes determining parts requirements with customers and technicians, selling parts, expediting and providing order processing services.
What do we expect from you?
- Customer and service department (shop and field) parts sales
- Process parts orders prompting and accurately
- Customer and service department parts purchasing/requisitioning
- Preparation of parts quotes
- Delivery and pick up of parts to and from service technicians expediently and efficiently
- Process parts returned from work orders and customers in a timely manner. Ensure no-stock items are returned to suppliers with in manufacturers specified time period.
- Telephone selling, inbound and outbound
- Report customer satisfaction, trends and other useful information to Parts supervisor
- Promote positive image of company and its product lines
- Attain short and long term objectives as set out by Parts
- Operate within company policies, procedures and safety
- Build rapport and maintain positive working relationships both internally and externally
- Streamline processes and make recommendation for new processes
- Collaborate with freight and courier services to ensure efficient delivery of parts
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Experience Required:
- Proficient knowledge of equipment systems and repairs
- Superior customer relations skills
- Strong problem solving and conflict resolution skills
- Good communications skills
- Good computer and systems knowledge
- Strong technical background and capable of communicating with technicians and customers regarding parts and service
Education Required:
- Red Seal certification in Parts/Warehousing
What will you find here?
We’re a growing business in an exciting industry. This is a full-time, permanent position. We offer a competitive compensation package, which includes full health and dental, plus a company sponsored RRSP plan. You’re going to have an amazing feeling of fulfilment when your efforts drive us to become each customer’s first choice for equipment, parts, and service.
Do you want to embrace a new challenge within Nors and be part of a growing team? We’re waiting for you!
At Nors, we believe in our people as the driving force behind our success. We value respect, continuous learning and our values, promoting a positive, fair and inclusive working environment.
All opportunities are open on the basis of equality, respecting the different abilities, backgrounds, identities and cultures that make us who we are.
making it work. making it happen.
Company at a glance
Driven by progress and building on a legacy spanning more than 90 years, Nors is adapting to market needs and transforming itself to improve lives and businesses through outstanding services and equipment.
Now with a single brand, Nors operates globally in five business areas: Trucks and Buses, Construction Equipment, Agro, Aftermarket and Ventures.
Thanks to the strategic change, it offers a diversified portfolio and integrated service, maintaining close and trusting relationships with partners, customers and the market itself.
Nors’ brand is present in 7 countries and represents the main manufacturer brands in the business areas in which it operates, through more than 100 units offering services, solutions and equipment to make everything work better, every day.
Top Benefits
- Health Insurance
- Dental Insurance
- Company Sponsored RRSP Plan
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