Non-Conformity Manager
About this role
Your Task:
Continuous Improvement
- Use NC data to identify systemic weaknesses and improvement opportunities
- Lead lessons learned and feedback loops
- Contribute to process standardization and digitalization of NC workflows
- Promote a proactive quality culture and early detection of issues
Root Cause Analysis & Corrective Actions:
- Lead and facilitate root cause analysis (RCA) (e.g. 5-Why, 8D, Fishbone)
- Define and track corrective and preventive actions
- Ensure effectiveness of implemented actions and prevent recurrence
- Drive structured problem-solving culture across project teams
NC Process Management:
- Manage the Non-Conformance (NC) process across all project phases
- Ensure proper identification, classification, and registration of non-conformities
- Monitor NCR lifecycle from initiation to closure, ensuring timely resolution
- Ensure traceability and documentation in the Quality Management System (QMS)
Cross-Functional Coordination:
- Collaborate with:
- Engineering
- Procurement & Supply Chain
- Construction/site teams
- Quality and inspection teams
- Coordinate with project managers, PM operations, quality functions, engineering and
change management on NCR resolution - Ensure alignment across multiple stakeholders in complex NX environments
Reporting & Performance Monitoring
- Track, analyse, and report:
- NC volume, aging, and closure rates
- Recurring issues and systemic trends
- Develop and monitor quality KPIs related to non-conformities
- Provide regular reporting to project and senior management
Your Profile:
- Bachelor’s degree in Engineering or Quality Management
- Very good English skills written and verbal (full professional proficiency)
- 8–15+ years of experience in
- Quality management
- NCR / non-conformance handling
- Industrial environment, preferably wind or energy industry
- Strong experience with QMS and non-conformance processes
- Proficient software skills utilizing MS Office basic programs (MS Word, Excel, Outlook, PowerPoint), SAP, and QMS systems
- Six sigma / Lean Management
- Root cause analysis and problem-solving
- Strong analytical and data-driven mindset
- Stakeholder and interface management
- Process governance and compliance
- Ability to manage complex, cross-functional workflows
- Communication and influencing skills
Nordex adheres to a policy of equal employment opportunity. All employment decisions are made without regard to religion, age, sex, color, national origin, handicap, or other protected class and are in full compliance with all federal and state laws.
Company at a glance
The development, manufacture, project management and servicing of wind turbines in the onshore segment has been the core competence and passion of the Nordex Group and its more than 10,900 employees worldwide for 40 years.
As one of the world's largest wind turbine manufacturers, the Nordex Group offers high-yield, cost-efficient wind turbines that enable long-term and economical power generation from wind energy in all geographical and climatic conditions. The focus is on turbines in the 3 to 7 MW class, and the Group’s comprehensive product portfolio offers individual solutions for both markets with limited space and regions with limited grid capacities. A global service network, of around 380 service points throughout 30 countries, delivers service quickly to keep our systems running smoothly. The Group covers the needs of all customer segments within the global wind market, from large energy suppliers to SMEs operating power plants. With more than 61 GW of installed capacity worldwide, Nordex Group systems deliver sustainable energy throughout more than 80 per cent of the world’s energy market (excluding China).
Nordex SE is listed on the TecDAX and MDAX of the Frankfurt Stock Exchange (ISIN: DE000A0D6554). The headoffice of the company, with the Management Board and central corporate functions, is located in Hamburg, while the legal entity is registered in Rostock. At production facilities in Germany, Spain, Brazil, the US, and India, the Nordex Group produces nacelles, rotor blades and concrete towers. The Group also maintains offices and branches in more than 30 countries.
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