Senior Vice President, Property Management
About this role
Client Leadership & Relationship Management
- Function as the single accountable executive for the client relationship within the market, and collaborating with the broader Newmark executive team
Establish and maintain a regular communication cadence (weekly status calls, written progress reports, milestone updates) with the client
- Set the tone and standard for client service delivery across all internal teams supporting the portfolio
- Anticipate client needs and proactively bring solutions before issues escalate
Team Leadership & Coordination
- Lead, direct, and support cross-functional teams including property managers, building engineers, accounting, and leasing coordinators assigned to the client's portfolio
- Hold team members accountable to performance standards, deliverable timelines, and client expectations
- Serve as the internal escalation point for complex operational, financial, or tenant issues before they reach the client
- Foster collaboration across disciplines to ensure a unified, seamless service experience
Onboarding Oversight
- Direct the onboarding of the client and their portfolio of assets onto our platform, delegating workstreams to the appropriate internal teams while maintaining oversight of the overall timeline
- Collaborate across accounting, engineering, IT, and operations to keep onboarding on track
- Ensure the client experiences a coordinated, high-touch transition with clear communication at every milestone
- Oversee the recruitment, onboarding, and orientation of new team members assigned to the client's portfolio, ensuring staff are fully trained on platform tools, client protocols, and service standards
- Validate that platform configuration, data migration, and team readiness meet client expectations prior to go-live
Performance & Accountability
- Establish KPIs and service level expectations for teams managing the client's portfolio
- Review and approve all client-facing reporting — financial packages, operational summaries, and capital plans — before delivery
- Conduct regular internal performance reviews and address gaps in team execution
- Monitor portfolio-wide trends and flag risks to both the client and internal leadership
Newmark Group, Inc. (Nasdaq: NMRK), together with its subsidiaries ("Newmark"), is a world leading commercial real estate advisor and service provider to large institutional investors and other owners, global corporations and other occupiers, and lenders. Built with purpose and driven by excellence, Newmark's comprehensive platform is uniquely tailored to provide superior outcomes to clients. For the twelve months ended June 30, 2026, Newmark generated revenues of more than $3.6 billion. As of June 30, 2026, Newmark and its business partners together operated from over 195 offices with more than 10,000 professionals across four continents. Learn more at nmrk.com or follow @newmark.
Discussion of Forward-Looking Statements about Newmark
Statements in this document regarding Newmark that are not historical facts are "forward-looking statements" that involve risks and uncertainties, which could cause actual results to differ from those contained in the forward-looking statements. These include statements about the Company's business, results, financial position, liquidity, and outlook, which may constitute forward-looking statements and are subject to the risk that the actual impact may differ, possibly materially, from what is currently expected. Except as required by law, Newmark undertakes no obligation to update any forward-looking statements. For a discussion of additional risks and uncertainties, which could cause actual results to differ from those contained in the forward-looking statements, see Newmark's Securities and Exchange Commission filings, including, but not limited to, the risk factors and Special Note on Forward-Looking Information set forth in these filings and any updates to such risk factors and Special Note on Forward-Looking Information contained in subsequent reports on Form 10-K, Form 10-Q or Form 8-K.
Company at a glance
Newmark Group, Inc. (Nasdaq: NMRK), together with its subsidiaries (“Newmark”), is a world leading commercial real estate advisor and service provider to large institutional investors, global corporations, and other owners and occupiers. Built with purpose and driven by excellence, Newmark’s comprehensive platform is uniquely tailored to provide superior outcomes to clients across the industry.
For the twelve months ended December 31, 2025, Newmark generated revenues of nearly $3.3 billion. As of December 31, 2025, Newmark and its business partners together operated from approximately 175 offices with over 9,300 professionals across four continents.
Team Size5,001-10,000 employees
WorkspaceOn-site
IndustryReal Estate
Location
Chicago, Illinois, United States
Websitenmrk.re/Newmark_Website
LinkedInLinkedIn
Top Benefits
- Health Insurance
- Vision Insurance
- Dental Insurance
- Paid Time Off
- 401(k) Retirement Plan
- Employer Matching
- Discretionary Bonuses
- Short-term Incentives
- Long-term Incentives
- Deferred Cash
- Equity
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