Product Designer
About this role
About the Role
We are looking for a Product Designer who cares deeply about customers and distilling complex problems into thoughtful, beautiful, holistic software experiences. We’re looking for those who naturally do their best work when collaborating with Product, Engineering and Marketing. Our design squad is a multi-disciplinary team comprising product design, product owners, and software engineering. We work cross-functionally with just about every team to deliver a unified customer experience that inspires and brings value to our diverse customer base.
This role will cover designing new features and enhancements for our suite of PSA and Service Desk products.
We are looking for a Product Designer who cares deeply about customers and distilling complex problems into thoughtful, beautiful, holistic software experiences. We’re looking for those who naturally do their best work when collaborating with Product, Engineering and Marketing. Our design squad is a multi-disciplinary team comprising product design, product owners, and software engineering. We work cross-functionally with just about every team to deliver a unified customer experience that inspires and brings value to our diverse customer base.
This role will cover designing new features and enhancements for our suite of PSA and Service Desk products.
Location - We are flexible on remote working from home, if you are located in the USA and reside in one of the following states - CA, CO, CT, FL, GA, IL, KS, MA, MD, ME, NJ, NC, NY, OR, TN, TX, VA, and WA. We have physical offices in Austin, TX and Tampa, FL, if you prefer a hybrid option.
What You’ll be Doing
What You’ll be Doing
- Design new software features and enhancements that align with the business’ top priorities.
- Own design for features from discovery through delivery, partnering closely with Product Managers and Engineering counterparts.
- Translate ambiguous problems into clear user flows, wireframes and high-fidelity UI designs.
- Conduct and synthesize user research (interviews, usability testing, feedback sessions) to inform design decisions.
- Work with other designers to continue to enhance overall design quality and ensure consistency across the product.
- Contribute to and help maintain our growing Design System.
- Balance speed and craft; know when to ship fast and when a detail is worth getting right.
- Other duties as needed.
About You
- Bachelor’s degree in Computer Science, Information Technology, Graphic/Software Design, or Fine Art is preferred but not required.
- 4+ years of experience designing user interfaces/experiences for a SaaS company.
- IT Operations, Systems Administration, Software Support or Software Development experience.
- Experience collaborating directly with Product Managers and Engineers n an agile environment.
- Experience using principles of visual design and information architecture to create intuitive user interfaces.
- Experience using tools like Figma for design and prototyping.
- Experience in creating, contributing to, and maintaining design systems.
- Experience working alongside product management and engineering teams in delivering features to market.
- A portfolio demonstrating both strong UX process and polished visual execution.
- Comfortable working in a fully remote team with strong async communication habits.
What You’ll Love
We are a collaborative, kind, and curious community.
We honor your flexibility needs with full-time work that is hybrid remote.
We have you covered with our comprehensive benefits package, which includes medical, dental, and vision insurance.
We help you prepare for your financial future with our 401(k) plan.
We prioritize your work-life balance with our unlimited PTO.
We reward your work with opportunity for growth and advancement.
Additional Information
This position is NOT eligible for Visa sponsorship.
Due to operational policies, NinjaOne is unable to hire for this role within the city limits of Chicago. We will consider all qualified candidates who reside outside of the city proper or are willing to self-relocate.
Starting pay for the successful applicant depends on a variety of job-related factors, including but not limited to location, market demands, experience, job-related knowledge, and skills. The benefits available for this position include medical, dental, vision, 401(k) plan, life insurance coverage and PTO. For roles based in California, Colorado, Maryland, New Jersey, or Washington the base salary hiring range for this position is $90,000 to $130,000 per year.
For roles based in New York, the base salary hiring range for this position is $90,000 to $130,000 per year.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other status protected by applicable law. We are committed to providing an inclusive and diverse work environment.
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Company at a glance
NinjaOne unifies IT to simplify work for nearly 40,000 customers in 140+ countries.
The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employees a great technology experience at work.
NinjaOne is obsessed with customer success and has retained a 98% customer satisfaction score for more than 5 years.
NinjaOne is a Leader in the Gartner Magic Quadrant for Endpoint Management tools, a Leader in two IDC MarketScape reports, and a Champion in the Canalys RMM and PSA Leadership Matrix. NinjaOne is #1 in 14 categories in the G2 Winter Report, including autonomous endpoint management, patch management, RMM, and Online Backup.
See why we're a leader in the 2026 Gartner Magic Quadrant for Endpoint Management Tools: https://see.ninjaone.com/ujvXA
Team Size1,001-5,000 employees
WorkspaceHybrid
IndustrySoftware Development
Location
United States
Websiteninjaone.com
LinkedInLinkedIn
Top Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k) plan
- Life insurance
- Unlimited PTO
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