Deal Desk Associate
About this role
- Partner with Sales to gather customer requirements and pricing inputs to create accurate reseller and distributor quotes using DealHub.
- Analyze pricing structures and discount requests to ensure alignment with company policies and contractual requirements.
- Review quotes, order forms, and purchase orders to confirm accuracy, validity, and compliance prior to processing.
- Collaborate with Finance, Operations, and Legal to resolve deal, pricing, or contractual issues throughout the Order to Cash process.
- Maintain accurate records of quoting and order activity and support timely deal progression.
- Other duties as needed.
- 0.5-1 year quote creation, deal desk, or order processing experience, supporting a sales organization
- Experience with a CPQ tool (DealHub preferred) and Salesforce
- Attention to detail
- Excellent written and verbal communication skills
- Able to prioritize and balance multiple tasks; strong organizational and time management skills are required
- Approachable
- Solution oriented
About Us
NinjaOne unifies IT to simplify work for nearly 40,000 customers in 140+ countries. The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employees a great technology experience at work. NinjaOne is obsessed with customer success and has retained a 98% customer satisfaction score for more than 5 years.
What You’ll Love
- We are a collaborative, kind, and curious community.
- We honor your flexibility needs with full-time work that is hybrid remote.
- We have you covered with our comprehensive benefits package, which includes medical, dental, and vision insurance.
- We help you prepare for your financial future with our 401(k) plan.
- We prioritize your work-life balance with our unlimited PTO.
- We reward your work with opportunity for growth and advancement.
Additional Information
This position is NOT eligible for Visa sponsorship.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other status protected by applicable law. We are committed to providing an inclusive and diverse work environment.
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Company at a glance
NinjaOne unifies IT to simplify work for nearly 40,000 customers in 140+ countries.
The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employees a great technology experience at work.
NinjaOne is obsessed with customer success and has retained a 98% customer satisfaction score for more than 5 years.
NinjaOne is a Leader in the Gartner Magic Quadrant for Endpoint Management tools, a Leader in two IDC MarketScape reports, and a Champion in the Canalys RMM and PSA Leadership Matrix. NinjaOne is #1 in 14 categories in the G2 Winter Report, including autonomous endpoint management, patch management, RMM, and Online Backup.
See why we're a leader in the 2026 Gartner Magic Quadrant for Endpoint Management Tools: https://see.ninjaone.com/ujvXA
Top Benefits
- Medical Insurance
- Dental Insurance
- Vision Insurance
- 401(k) Plan
- Unlimited PTO
- Growth And Advancement Opportunities
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