Return Officer
About this role
We are looking for a detail-oriented and organized Return Officer to join our operations team. The ideal candidate will be responsible for handling returned items, ensuring accurate inspection, documentation, system updates, and smooth coordination with warehouse and inventory teams.
- Receive and verify returned items, quantities, and related documents
- Inspect and classify returned products based on their condition
- Update return transactions accurately in the system
- Coordinate with Warehouse, Inventory, QA, and Returns teams regarding discrepancies
- Maintain proper documentation and records for all return activities
- Follow company SOPs and safety procedures during return handling
- Previous experience in warehouse operations or returns processing is preferred
- Familiarity with WMS or ERP systems
- Good communication and coordination skills
- Strong attention to detail and organizational skills
- Ability to work under pressure and handle operational tasks efficiently
Company at a glance
Born from big dreams in 2022, Riyadh, Ninja quickly leaped from concept to reality, fueled by the trust and loyalty of our vibrant community. From the start, we've been more than a delivery service; we're your go-to Ninjas for everything essential โ grocery, bakery, coffee, beauty and hygiene products, and more, all delivered in stealth mode, in less than 30 minutes, thanks to our network of dark-stores and swift last-mile service. Through listening, learning, and relentlessly refining, today Ninja has become a symbol of efficiency and speed.
Craving a delivery service that matches your dynamic lifestyle, available at the swipe of a finger? Enter Ninja. With our app, a world of tens of thousands of products awaits your command, ready to be delivered with an unmatched speed. Whether it's a feast for tonight or the essentials for everyday life, we've got you covered, offering a seamless, hassle-free experience that is as fast as it is reliable.
Ninja's quest did not end in Riyadh. Our operations extended to cover all of Saudi Arabia (Jeddah, Eastern Province, Mecca, Madina, Kharj, Tabuk, Hail, Buraidah, and much more); and then beyond Saudi Arabia, weโre bringing Ninja to other GCC countries, like Qatar and Bahrain. This expansion isn't just growth; it's our pledge to provide everyone with Ninja's promise of speed, reliability, and convenience.
With Ninja, every delivery is an adventure, and every order is a mission accomplished. Join us on this exhilarating journey. Download the Ninja App! www.ananinja.com/app
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