Planning Associate
About this role
A Planning Associate is responsible for supporting daily planning activities to ensure efficient and reliable last-mile operations. The role focuses on analyzing operational data, forecasting demand, monitoring performance, and collaborating with cross-functional teams to optimize delivery capacity, improve service levels, and drive operational efficiency.
Responsibilities- Support daily last-mile planning and operational execution.
- Analyze operational data to identify trends, gaps, and improvement opportunities.
- Prepare daily, weekly, and monthly performance reports and dashboards.
- Monitor key operational KPIs such as delivery success rate, utilization, productivity, and SLA compliance.
- Coordinate with Operations, Dispatch, Workforce Management, and cross-functional teams to ensure smooth execution.
- Assist in forecasting order volumes and workforce capacity based on demand.
- Identify operational bottlenecks and recommend data-driven solutions.
- Maintain accurate operational data to support planning and decision-making.
- Support process improvement initiatives to enhance efficiency and service quality.
- Perform ad hoc analysis and provide actionable insights to support business decisions.
- Bachelor's degree in Industrial Engineering, Business Administration, Supply Chain, Operations Management, or a related field.
- 0โ2 years of experience in Planning, Operations, Logistics, Supply Chain, or a similar analytical role.
- Strong analytical and problem-solving skills.
- Advanced proficiency in Microsoft Excel; knowledge of SQL, Power BI, or Tableau is a plus.
- Strong attention to detail and the ability to manage multiple priorities in a fast-paced environment.
- Excellent communication and stakeholder management skills.
- Ability to interpret data and translate insights into operational improvements.
- Proactive mindset with a continuous improvement approach.
- Fluent in English; Arabic is a plus.
Company at a glance
Born from big dreams in 2022, Riyadh, Ninja quickly leaped from concept to reality, fueled by the trust and loyalty of our vibrant community. From the start, we've been more than a delivery service; we're your go-to Ninjas for everything essential โ grocery, bakery, coffee, beauty and hygiene products, and more, all delivered in stealth mode, in less than 30 minutes, thanks to our network of dark-stores and swift last-mile service. Through listening, learning, and relentlessly refining, today Ninja has become a symbol of efficiency and speed.
Craving a delivery service that matches your dynamic lifestyle, available at the swipe of a finger? Enter Ninja. With our app, a world of tens of thousands of products awaits your command, ready to be delivered with an unmatched speed. Whether it's a feast for tonight or the essentials for everyday life, we've got you covered, offering a seamless, hassle-free experience that is as fast as it is reliable.
Ninja's quest did not end in Riyadh. Our operations extended to cover all of Saudi Arabia (Jeddah, Eastern Province, Mecca, Madina, Kharj, Tabuk, Hail, Buraidah, and much more); and then beyond Saudi Arabia, weโre bringing Ninja to other GCC countries, like Qatar and Bahrain. This expansion isn't just growth; it's our pledge to provide everyone with Ninja's promise of speed, reliability, and convenience.
With Ninja, every delivery is an adventure, and every order is a mission accomplished. Join us on this exhilarating journey. Download the Ninja App! www.ananinja.com/app
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