1. Data collection and consolidation

·       Collect participant, training, attendance, assessment, certification and centre-level data from authorised project teams and partners, as applicable.

·       Maintain standard data-collection formats, master trackers and reporting calendars; follow up proactively on missing or delayed submissions.

·       Consolidate data from field teams, trainers, centres, LMS/MIS platforms and approved source documents into a single, controlled reporting view.

2. Data quality and validation

·       Check data for completeness, accuracy, consistency, duplicates and logical errors before inclusion in any report.

·       Reconcile reported figures with source records and system data; maintain an exception log and coordinate closure of identified gaps.

·       Apply approved definitions, naming conventions, cut-off dates and version controls across all project reports.

3. MIS reporting and dashboards

·       Prepare daily, weekly, monthly and ad hoc reports in the formats and timelines agreed with project leadership and Cisco stakeholders.

·       Track planned versus actual performance, participant reach, attendance, training completion, assessment outcomes, certification and other approved indicators.

·       Develop clear Excel/Google Sheets dashboards and presentation-ready summaries that highlight trends, variances, risks and pending actions.

4. System and database management

·       Enter, update and maintain data in approved project systems, spreadsheets, CRM/LMS tools or portals without creating parallel uncontrolled records.

·       Maintain master data, data dictionaries, folder structures, file naming, access controls and backups in line with project protocols.

·       Support users in resolving routine data-entry, template and reporting issues, and escalate system defects through the defined channel.

5. Documentation, compliance and audit readiness

·       Maintain orderly digital records of reports, attendance evidence, assessment files and other approved supporting documents.

·       Provide reconciled data and evidence for internal reviews, partner reviews, audits and monitoring visits within agreed timelines.

·       Protect personal and project data; share information only through authorised channels and strictly follow consent, confidentiality and retention requirements.

6. Coordination and continuous improvement

·       Coordinate closely with the Project Manager, field coordinators, trainers, centre teams, monitoring teams and relevant support functions.

·       Flag reporting delays, unusual trends and delivery risks early, with a concise explanation and proposed next action.

·       Improve templates, controls and reporting processes to reduce manual errors and turnaround time.

Education and Experience

·       Graduate degree in Statistics, Mathematics, Computer Applications, Information Technology, Commerce, Economics, Management or a related discipline.

·       Typically 2-4 years of experience in MIS, data management, reporting or project operations; experience in education, skilling, CSR or development-sector projects is desirable.

·       Experience working with dispersed field teams, training centres or implementation partners will be an advantage.

Technical Skills

·       Strong command of Microsoft Excel, including PivotTables, lookup functions, SUMIFS/COUNTIFS, logical formulas, charts, data validation and data cleaning.

·       Working knowledge of Google Sheets, PowerPoint and collaborative document tools; Power Query and Power BI/Tableau exposure is desirable.

·       Comfort with online MIS/CRM/LMS platforms, large datasets and structured file management.

·       Ability to convert raw data into concise, accurate and reader-friendly reports.

Core Competencies

·       High attention to detail and ownership of deadlines

·       Analytical thinking and practical problem-solving

·       Clear written and verbal communication in English and Hindi

·       Integrity, discretion and responsible handling of personal data

·       Ability to prioritise multiple reporting requests in a fast-moving project environment