Center Head

Center Head

Roles and Responsibilities:

1. Strategic Planning

·        Develop and implement regional strategies to achieve program goals

·        Conduct needs assessments and analyse data to inform program decisions

2. Program Oversight:

·        Manage program operations, ensuring effective delivery and quality

·        Ensure compliance with organizational policies and procedures

3. Team Leadership:

·        Supervise and mentor team members, providing guidance and support

·        Foster a collaborative and inclusive team environment

4. Stakeholder Collaboration:

·        Build and maintain relationships with key stakeholders, including partners, funders, colleges and community leaders

·        Communicate program goals, progress, and impact to stakeholders

5.  Partnership Development:

·        Identify and pursue new partnership opportunities to expand program reach and impact

·        Manage partnerships, ensuring effective collaboration and communication

6. Program Quality Assurance:

·        Monitor and evaluate program quality, identifying areas for improvement

·        Implement quality assurance processes and standards as per QMS

7. Performance Monitoring:

·        Track and analyse program data, identifying trends and areas for improvement

·        Develop and implement corrective actions to address performance gaps

8. Budget Management:

·        Manage regional budgets and proper unitisation, ensuring effective allocation of resources

·        Monitor expenses and ensure compliance with financial policies

9. Marketing and Compliance:

·        Ensure program visibility and promotion through marketing and outreach efforts

·        Maintain compliance with organizational and regulatory requirements

10. Capacity Building:

·        Develop and implement capacity-building initiatives for team members and partners

·        Ensure that regional teams have the necessary skills and resources to deliver high-quality programs

11. Risk Management:

·        Identify and mitigate risks that could impact program delivery or reputation

·        Develop and implement risk management plans and procedures

12 . Innovation and Improvement:

·            Encourage innovation and continuous improvement in program delivery

·            Develop and implement new approaches and

13 . Reports

·            Creating monthly and quarterly reports as per Infosys standard