Director of Technical Assistance

THE SELECTED CANDIDATE WILL BE OFFERED A SALARY OF $100,000

THIS POSITION IS ONLY OPEN TO CANDIDATES WHO ARE PERMANENT (NOT PROVISIONAL) IN THE CIVIL SERVICE TITLE OF Administrative Director of Social Service N/M.

The Administration for Children’s Services (ACS) protects and promotes the safety and well-being of children and families through child welfare and juvenile justice services and community supports. ACS manages community-based supports and foster care services and provides subsidized childcare vouchers. ACS child protection staff respond to allegations of child maltreatment. In juvenile justice, ACS oversees detention, placement, and programs for youth in the community.

The Division of Family Permanency Services (FPS) is seeking a Director of Technical Assistance in the Office of Foster Parent Recruitment and Support within the FPS Office of for Strategic Program Support (OSPS). OSPS provides technical assistance services to ACS’ contracted foster care provider agencies and other key stakeholders to better achieve positive safety, well-being, and permanency outcomes for children in foster care and families. The focus of the Director’s work will be in providing technical assistance with their recruitment efforts, increase kin family percentages and develop individualized technical assistance to promote best practices. The Director will report directly to the Senior Director and serve as a key member of the OSPS leadership team.

The Director of Technical Assistance and Support will lead and oversee a team of staff with the following key functions and responsibilities:

- Implement the Home Away from Home Initiative by providing intensive technical assistance and support to provider agencies to enhance their foster parent recruitment and certification efforts.
- Conduct agency-specific data analysis: identifying agency strengths and challenges, developing strategies to address barriers to foster parent recruitment, planning and facilitating weekly onsite meetings.
- Gather qualitative data to assess the performance of provider agencies to identify best practices and bottleneck impact agencies recruitment efforts.
- Create presentations for various leadership meetings, developing workshops based on agency needs and sharing best practices and lessons learned across the system.
- Collaborate with and provide guidance to team members on structures and protocols to effectively support foster care provider agencies in their implementation of best practices.
- Collaborate with provider agencies, ACS and other stakeholders to promote best practices and improve outcomes for children and families.
- Monitor provider agency improvement efforts and utilize a broad range of accountability tools.
- Help advance best practices and continuous improvement across ACS and provider agencies by providing technical assistance covering case practice, business process and performance management.
- Facilitate peer technical assistance between provider agencies and provide support, guidance, and technical assistance to provider agencies on new policies.
- Produce reports, slide decks, power points by aggregating and analyzing data on technical assistance efforts, areas in need of improvement and successes.
- Perform other related duties as required.

Additional Information:
Section 424-A of the New York Social Services Law requires an authorized agency to inquire whether a candidate for employment with child-caring responsibilities has been the subject of a child abuse and maltreatment report.

The Administration for Children’s Services is an equal opportunity employer committed to providing access to all individuals. If you require a reasonable accommodation to participate in the job application or interview process, please contact Simone Campbell at or 212-676-6955

To Apply

Please go to www.cityjobs.nyc.gov or www.nyc.gov/ess for current NYC employees and search for Job ID # 791186.

No phone calls, faxes or personal inquiries permitted.

Note: Only candidates under consideration will be contacted.

ADMINISTRATIVE DIRECTOR OF SOC - 1005C

1. A baccalaureate degree from an accredited college or university and four years of progressively responsible experience, including one year at the administrative or managerial level in a large governmental agency, business firm, civic or community organization operating in the area of social services; or

2. Education and/or experience equivalent to "1" above. However, all candidates must have a baccalaureate degree from an accredited college and the one year of experience at the administrative or management level as described in "1" above.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.