Community Support Worker

Location: Calgary, AB
Schedule: 20 Hours/Week | Monday to Friday | 12:00 PM – 4:00 PM
Position Type: Permanent
Salary: $21.00 – $23.00 per hour

Make a Difference Every Day

New Age Services Inc. is seeking a compassionate and dedicated Community Disability Practitioner to support individuals with diverse abilities and complex needs in community and residential settings. This is a rewarding opportunity for someone who is passionate about empowering people to live meaningful, independent, and inclusive lives.

Please Note: Due to the personal care and safety needs of some individuals receiving support, this position requires a female support worker.

Who You'll Be Supporting

You will work directly with individuals who may experience:

• Autism Spectrum Disorder (ASD)
• Developmental Disabilities
• Mental Health Challenges
• Schizophrenia
• Complex Behaviors
• Substance Use (Harm Reduction Approach)
• Trauma Histories
• Communication Barriers
• Medically Fragile Conditions

Our approach is person-centered, trauma-informed, and culturally responsive, promoting dignity, choice, inclusion, and quality of life.

Key Responsibilities

• Support individuals with daily living activities, community participation, recreation, and employment goals.
• Implement and monitor individualized service plans.
• Respond to behavioral, emotional, and personal support needs using trauma-informed practices.
• Maintain accurate and timely documentation in accordance with agency policies and provincial standards.
• Collaborate with families, guardians, healthcare professionals, and interdisciplinary teams.
• Promote independence, self-advocacy, and meaningful community inclusion.

Non-Negotiable Requirements

To be considered for this position, candidates must:

• Hold a valid Alberta Class 5 Driver’s License.
• Have access to a reliable vehicle.
• Maintain a minimum of $2,000,000 liability vehicle insurance by the time of hire.
• Be comfortable swimming or willing to enter a pool while wearing a life jacket to support individuals during aquatic activities.
• Be comfortable working around pets and animals, including dogs and cats, in home and community environments.

Qualifications & Skills

• Diploma or Degree in Disability Studies, Social Work, Psychology, Human Services, or a related field.
  • Equivalent education and experience may be considered.
  • Internationally completed education may require a WES or IQAS assessment.
• Experience supporting individuals with developmental disabilities is an asset.
• Strong communication, teamwork, and problem-solving skills.
• Current certifications in First Aid/CPR, Non-Violent Crisis Intervention (NVCI), APRP, Medication Administration, Positive Behaviour Support (PBS), Food Safety, or related training (or willingness to obtain).
• Clear Criminal Record Check including Vulnerable Sector Search (or willingness to obtain).
• Intermediate computer skills.

Why Join New Age Services?

Competitive Benefits & Perks

• Shift Differentials: Additional $0.25–$0.50 per hour for eligible evening and weekend shifts.
• Cost-Shared Health & Dental Benefits: Available after successful completion of the 3-month probationary period.
• Paid Time Off: 4% vacation pay plus 6 flex days after 3 months of employment.
• Mileage Reimbursement: For approved client-related travel.
• Employee Assistance Program (EAP): Confidential support for mental health, financial wellness, and more.
• Health & Lifestyle Spending Account: Available after 2 years of employment.
• Professional Development: Ongoing training, mentorship, and career advancement opportunities.
• Supportive Team Culture: Work with a collaborative team that values respect, diversity, and inclusion.
• Meaningful Work: Make a positive impact in the lives of individuals and communities every day.