Production (human)
About this role
Mission and Challenges
• Lead the launch and development of NeuraGym AI robotics training center, establishing scalable operations that safely and efficiently support multiple concurrent customer training programs while developing the operational playbook and best practices for future NeuraGym locations.
• Lead and coordinate on-site Gym team members; AI Trainers, Mechatronics Engineers, Motion Suit Operators, PM/Admin, IT and cross-functional teams, to ensure seamless day-to-day operations and successful customer engagements.
• Partner closely with the NeuraGym Product team to translate customer feedback, operational insights, and performance data into scalable improvements to processes, KPIs, workflows, tooling, and offerings.
• Monitor utilization, operational performance, costs, and robot training outcomes to identify opportunities that enhance efficiency, scalability, customer value, and the ongoing evolution of the NeuraGym operating model and future facility launches.
• Own the end-to-end facility setup for the U.S. operation, including site readiness, infrastructure, workspace configuration, operational equipment, and technology systems required to deliver a world-class customer experience.
• Own the customer experience throughout the entire engagement lifecycle from feasibility assessments and on-site training through robot skill validation and deployment at customer locations.
• Manage Neura Gym operations, including infrastructure, technology systems, safety and security requirements, vendor relationships, and recurring maintenance to ensure operational readiness and uptime.
• Develop scalable playbooks, standard operating procedures, and documentation to support future NeuraGym launches and ongoing operational excellence.
• Oversee operational planning, resource allocation, logistics coordination, and service level agreements (SLAs) to ensure successful execution of customer programs, robotics training activities, and ongoing NeuraGym operations
Company at a glance
NEURA Robotics is a German high-tech company founded in 2019 in Metzingen near Stuttgart with the goal to revolutionize the world of robotics. Our mission is to expand the skill set of robots with cognitive capabilities so that they can work with humans in existing environments without having to invest in complex and costly safety systems. We aim to help make numerous fields of work more attractive, safer, and more social. Our guiding principle “we serve humanity” sums up this mission.
Today, more than 1500 team members from over 45 countries are working on advanced technology in the fields of environmental perception, drive and control technology, materials science, mechanical design, and AI.
By developing all key components such as AI, control software, sensor technology, and mechanical components in-house, the development team has made groundbreaking progress in a variety of areas.
With products such as MAiRA, the world’s first cognitive robot, or MiPA, a household and service robot, humanity awaits a new era of robotics. NEURA Robotics is currently working on launching 4NE1 (“For Anyone”), the first humanoid robot ready for series production.
With the Neuraverse, a comprehensive ecosystem for innovations in the field of cognitive robotics, NEURA Robotics is creating an important technical basis for automation solutions and enabling the networking of robots and partner companies on a global scale.
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