Front Store Supervisor
About this role
Miller's Pharmacy is looking for a full-time Front Store Supervisor to join our team in Brandon, Manitoba.
Responsibilities:
- Manage and support daily operations across the pharmacy and retail store, ensuring efficiency, adherence to policies, and a seamless customer experience.
- Operate receiving and shipping procedures, including order checking, inventory tracking, restocking, inter-store transfers, and returns; coordinate with suppliers and manage damaged goods.
- Supervise, train, and support staff in various departments; handle scheduling, performance reviews, conflict resolution, and team development.
- Maintain accurate billing and cashiering processes (including third-party and POS transactions); collect and manage customer payments.
- Organize and maintain stockroom, overstock rotation, marking supplies, merchandising displays, seasonal goods, and ensure inventory systems and paperwork are up to date.
- Deliver compassionate customer service by answering inquiries, resolving concerns, communicating effectively, and providing assistance on products, services, and complaints.
- Perform various clerical and administrative tasks such as maintaining files, handling phones, and assisting customers at front counters.
- Ensure cleanliness, safety, security, and professional standards across all work areas and staff appearance.
- Lift, carry, bend, reach, and move items up to 50 lbs as needed, with the ability to stand for extended periods and perform physical duties throughout shifts.
- Handle miscellaneous tasks as needed to support the Store Operator and District Director.
Qualifications:
- Minimum of 1 to 3 years of experience supervising a retail store and leading/training teams
- Strong leadership, people management, and communication skills
- Professional attitude when interacting with customers, staff, and suppliers
- Valid driver’s licence required
- Criminal Record Check required
Schedule:
- 32 to 40 hours per week (Full-time)
- The store operates Monday to Friday from 9:00 a.m. to 7:00 p.m. and Saturday from 10:00 a.m. to 4:00 p.m.
- Regular shifts are typically scheduled Monday to Friday, with occasional weekend availability required to support operational needs.
Compensation & Benefits:
- Paid vacation
- Comprehensive health and dental benefits
- Opportunity for career growth and professional development support
Who We Are:
Neighbourly Pharmacy is Canada’s largest and fastest growing network of community pharmacies. Our 300+ locations from coast to coast are united by one priority: our patients! We strive to uphold each pharmacy’s tradition of providing outstanding patient care by offering accessible healthcare with a personal touch of kindness in each community we serve. We are proud to be recognized as one of Canada’s Best Managed Companies. We know that our people are our most valuable asset, and we take pride in helping our employees realize their career goals.
Neighbourly Pharmacy is an equal opportunity employer. We are committed to delivering accessibility and equality to all job applicants, staff, and our customers. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.
While all responses are appreciated, only those being considered for interviews will be acknowledged.
Company at a glance
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Neighbourly Pharmacy, Canadaโs largest and fastest-growing network of community pharmacies, understands the importance of being a good neighbour, friend, and healthcare partner. With over 325 locations in major cities, suburban centers, and rural towns throughout Canada, we are united by one priority: our patients. We wholeheartedly embrace each community we serve, preserving their legacy and continuing the tradition of outstanding care.
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At Neighbourly Pharmacy, we recognize that our people are our most valuable asset. As one of Canadaโs fastest growing companies, thereโs no shortage of opportunity within your community or beyond. Join a fast-paced team of people who are dedicated to serving patients and customers with care. Opportunity at Neighbourly also extends beyond the pharmacy counter. Explore positions in our support centres, from Finance, Human Resources to Operations and more!
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We firmly believe pharmacies are the cornerstone of communities. Thatโs why we want to celebrate the reputation youโve built, not eliminate it. Our approach ensures continuity of care, maintaining the trust youโve established with your patients while minimizing disruptions. When youโre ready to sell, trust us preserve what matters most.
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Neighbourly has garnered widespread acclaim as the industryโs preferred acquirer, and employer, and we are proud of our prestigious accolades:
Canadaโs Most Admired Corporate Culturesโข- Enterprise (Waterstone Human Capital) 2025.
Canadaโs Top Growing Companies (Globe & Mail) 2020, 2021, 2023, 2024, and 2025.
Best Managed Companies (Deloitte & CIBC) 2021, 2022, 2023, 2024, and 2025.
New Innovators (Canadian Business Magazine in partnership with BII+E) 2022.
Canadaโs Top New Growth Companies Startup List (Canadian Business Magazine) 2020.
Top Benefits
- Paid Vacation
- Health Benefits
- Dental Benefits
- Career Growth
- Professional Development Support
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