Front Store Clerk

Community Drug Mart #2028 is looking for a part-time Front Store Clerk/Postal Clerk to join our team in Cold Lake, Alberta.

Responsibilities: 

• Provide warm, friendly customer service by greeting all customers and handling inquiries courteously.
• Operate the cash register, stock shelves, tidy aisles, and support various front-store tasks.
• Ensure store cleanliness and organization, including performing light janitorial duties and maintaining displays.
• Follow store policies on security, shoplifting, and lottery ticket handling.
• Monitor cash levels, anticipate change needs, and request pickups when necessary.
• Develop strong product knowledge, stay informed about new items, and maintain awareness of store layout.
• Merchandise products effectively using shelf labels, rotation, and facing techniques.
• Manage allocated sections and notify buyers of out-of-stock items.
• Assist in inventory maintenance and support reordering processes.
• Support seasonal displays and promotional setups.
• Handle difficult customer situations with tact and escalate complaints as needed. Report customer feedback and concerns to the store manager. 
• Sort and batch incoming and outgoing mail accurately and on time.
• Assist customers with mail-related inquiries and services.
• Verify address accuracy, postage, and packaging requirements.
• Process transactions such as selling stamps, receiving letters, and handling MoneyGram services.
• Weigh and calculate postage for letters and parcels; affix correct postage.
• Operate computer systems for data entry and transaction processing.
• Perform physical tasks including bending, reaching, lifting, and carrying as needed.
• Remain productive between customer interactions.
• Support the Front Store Manager and Pharmacy Manager with additional tasks as required.

 

Qualifications: 

• Previous customer service or cashiering experience preferred; retail and merchandising experience considered an asset.
• Accurate cash handling skills with strong computer and POS proficiency.
• Clear, courteous communication skills with the ability to manage conflict and solve problems effectively.
• Strong multitasking abilities to serve multiple customers in a fast-paced environment with minimal supervision.
• Professional demeanour, including appropriate grooming and wearing a name tag.
• Physically capable of standing for long periods and performing tasks such as lifting and bending throughout the shift.
• This position could include a variety of shifts, including evenings and weekends.
• Criminal Record Check required.

 

 Schedule:

• The store is open Monday through Saturday from 9:00 a.m. to 6:00 p.m. and Sunday from 11:00 a.m. to 4:00 p.m.
• Candidates must be flexible to work shifts ranging from 3 to 8 hours on weekdays and at least one weekend shift (Saturday or Sunday), as needed to support business operational requirements.

 

Who We Are: 

Neighbourly Pharmacy is Canada’s largest and fastest growing network of community pharmacies. Our 300+ locations from coast to coast are united by one priority: our patients! We strive to uphold each pharmacy’s tradition of providing outstanding patient care by offering accessible healthcare with a personal touch of kindness in each community we serve. We are proud to be recognized as one of Canada’s Best Managed Companies. We know that our people are our most valuable asset, and we take pride in helping our employees realize their career goals.

Neighbourly Pharmacy is an equal opportunity employer. We are committed to delivering accessibility and equality to all job applicants, staff, and our customers. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.  

While all responses are appreciated, only those being considered for interviews will be acknowledged.