Inside Sales Rep
About this role
Are you looking for a place where you can bring your goals?
With over 34 locations throughout the Northeast, Portland Glass offers glass repair and replacements. We are known for our excellent and reliable services, and take pride in being a part of the Neighborly family.
As a part of Neighborly, we connect customers to skilled service professionals who repair, maintain, and enhance homes and businesses. With over 40 years of experience, our teams are changing the home services industry, and together, we bring top-notch services to customers across the globe. Here, you’ll be empowered in your role and each day will be a chance to make a difference in your community. Bring your passion to our team, and let's make an impact together.
Bring your experience and make a difference.
As an Inside Sales Representative on the Portland Glass team, a typical day for you will include:
Providing outstanding customer service by growing customer satisfaction
Making outside calls to generate leads/follow up on lead inquires
Following up on job estimates and quotes with customers
Admin duties such as: Scheduling glass installations, placing orders, receiving product, confirming appointments, collecting payments, invoicing, communicating with insurance companies, etc.
Bring your skills and achieve success.
(Required qualifications)
1-2 years' experience in customer service required
Strong verbal and written communication skills
Strong Microsoft Office/computer skills
Ability to work in a fast-paced environment
Ability to pass a background check and drug test per applicable state laws
Education: High school diploma or GED
Physical requirements: Must be able to lift minimum of 50 pounds
Bring your work ethic and gain stability.
Full benefits package offered:
Medical
Dental
Vision
Employer paid life insurance
401k with match
PTO/paid holidays
Employee Assistance Program
Financial benefits:
Semi-annual bonuses based off position metrics
Associate Equity Program
Referral Bonus Program
Competitive pay: Based on experience!
Brand:
PG NLO Portland Glass
Brand:
PG NLO Portland GlassCompany at a glance
Since 1981, we’ve grown from a single home service brand into a network of more than 30 brands and 5,500 franchise locations across North America and Europe—serving millions of customers. Our family of brands includes trusted names like Mr. Rooter Plumbing, Precision Garage Door Service, Mr. Handyman, Mr. Electric, Mr. Appliance, Five Star Painting, Molly Maid, and many more.
Our mission is simple: to be the most trusted service provider for life’s most important investments—your home and business.
We put customers first, remove friction wherever we find it, and believe progress beats perfection. We move with urgency, learn continuously, and bring excellence to everything we do—because that’s how we raise the bar and win together.
If that sounds like the kind of team you want to grow with, come build what’s next with us.
Our Global Headquarters are located in Waco and Irving, Texas.
Top Benefits
- Medical
- Dental
- Vision
- Employer paid life insurance
- 401k with match
- PTO
- Paid holidays
- Employee Assistance Program
- Semi-annual bonuses
- Associate Equity Program
- Referral Bonus Program
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