Communications Specialist
About this role
Summary Description: At North Carolina’s Electric Cooperatives, you’ll be part of an exciting mission to build a Brighter Future for our state and rural communities, making a real difference in the lives of our 2.8 million consumer-members. This role is an important part of our communications team and creates supporting content to increase awareness of the mission and impact of North Carolina’s 26 not-for-profit electric cooperatives. In this visible position, you will build and maintain management of communication tools, develop content and expand our social media presence. Working across platforms and interdepartmentally, you will develop a strong industry network and connections with co-workers and member cooperatives.
Academic and Trade Qualifications: Bachelor's degree in Communications, Journalism, Public Relations, or related field
Work Experience: 3+ years of communications or marketing experience for a trade association, corporation, or agency. Experience in the energy industry highly preferred or demonstrated experience communicating on complex issues.
Responsibilities:
- Research and write content, including press releases, editorial articles, FAQs, presentations, speeches, talking points, newsletter content, social media content and other communications materials
- Create company literature and communication materials in print and electronic form
- Assist in developing social media tactics and content that are connected to overall communications goals
- Provide outstanding service and communication support to member cooperatives
- Manage multiple projects simultaneously for various departments
- Monitor industry trends and emerging issues that could impact cooperatives, and make recommendations regarding communication strategies to manage issues
Job Knowledge:
- Internal/external communications, including marketing communications, organizational communications and community relations
- Using and managing communication tools and platforms
- Use of media monitoring platform preferred
- Creating content in traditional and digital formats
- Measuring effectiveness of digital and social content a plus
Abilities and Skills:
- Exceptional writer, with the ability to quickly create content for multiple formats
- Interpersonal skills, including representing the brand with key stakeholders
- Attention to detail, working well with others and meeting deadlines
- Multitasking in a fast-paced environment under deadlines
- Assisting in the planning, development, and implementation of projects/programs.
- Computer skills (Microsoft Excel, PowerPoint, Word, Outlook).
- Strong learner
- Adaptable
Organizational: Reports to Director of Communications
Working Conditions: Normal working conditions, including some travel and responsibilities outside of normal business hours. Exception includes working shifts during crisis conditions, such as hurricanes and ice storms. Partial remote work option available.
Company Profile: North Carolina’s Electric Cooperatives (http://ncemcs.com/about/ncemc.htm) is the brand for the family of organizations formed to support the state’s 26 local electric cooperatives, including: North Carolina Electric Membership Corporation, the power supplier to many of the electric cooperatives; North Carolina Association of Electric Cooperatives, the cooperatives’ trade association; and Tarheel Electric Membership Association, Inc. (TEMA), a central purchasing and materials-supply cooperative.
North Carolina Electric Membership Corporation provides equal employment opportunities (EEO) to all applicants for employment.
Company at a glance
North Carolina’s electric cooperatives are a network of not-for-profit electric utility organizations powering the days and empowering the lives of 2.8 million North Carolinians from the mountains to the coast. There are 26 electric distribution cooperatives rooted in communities across the state, each committed to delivering homes, farms and businesses with safe, reliable, affordable and environmentally responsible electricity.
There is a group of cooperative organizations in Raleigh that works for the 26 distribution cooperatives. This group includes: North Carolina Electric Membership Corporation, the power supplier to the co-ops; North Carolina Association of Electric Cooperatives, the trade association providing services to them; and Tarheel Electric Membership Association, the organization that supplies the cooperatives with the materials necessary to maintain their modern, sophisticated systems.
Each cooperative is independent and owned by the people, called members, to whom it provides service. Those members elect the cooperative’s board of directors, which is responsible for establishing the cooperative’s policies, goals and strategies.
The cooperative difference lies in our history and structure as not-for-profit utility providers that put people first. This difference positions us perfectly to operate daily with a unique purpose: to improve the quality of life in the communities we serve and empower our members to take control of their energy use.
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