DMV – Examiner I Driver License - Carrboro
About this role
Agency
Dept of TransportationDivision
Job Classification Title
Driver License Examiner I (S)Position Number
Grade
NC03About Us
It’s the mission of the NC Department of Transportation to connect people, products and places safely and efficiently with customer focus, accountability, and environmental sensitivity to enhance the economy and vitality of North Carolina. We encourage you to consider joining NCDOT where our work not only serves the citizens of North Carolina but has an impact on our world through all modes of transportation.
Description of Work
Work in this class involves testing and evaluation of applicants for motor vehicle driver licenses or identification cards. Work includes determining the type of license or identification card to issue to applicants based on the authenticity and type of residency documentation presented by applicants. Work also includes administering the required tests for the type of license being sought by the applicant, and determining the competence of the applicant to operate a motor vehicle on the public streets and highways. Employees perform all necessary tasks associated with the issuance of licenses to approved applicants such as: verifying identity and eligibility of applicant for licensure, collecting required fees and preparing receipts, securing digitized facial images for inclusion in state/national databases, and preparing Temporary Driving Certificates (TDC). In addition, employees question and enroll applicants in adjunct service programs (such as the organ donor program and voter registration) as well as capture court-ordered information including but not limited to information related to child support violations and the sex offender registry).Knowledge Skills and Abilities/Management Preferences
Demonstrated ability explaining policy, procedure and/or laws; proficiency with Microsoft applications or mainframe databases and skill in retrieving and entering data within a computerized database or system. Working knowledge of evaluation of information or documents and making determinations based on that evaluation. Experience completing and/or maintaining records and reports. Experience with collection and disbursement of cash, including knowledge of banking processes. Ability to maintain sufficient and acceptable security clearances. Ability to give clear testing instructions to applicants and to exercise discretion, diplomacy, and tact in the performance of tasks. Ability to render courteous and professional services to persons of all socio-economic levels and ethnic backgrounds. Ability to gather and summarize data for reports. Must be able to administer the N.C. Commercial Driver License (CDL) skills test. Based on location, may be required to operate a mobile unit.
Minimum Education and Experience
Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.
High school or General Educational Development (GED) diploma and the demonstrated possession of knowledge, skills, and abilities gained through at least two years of clerical, administrative, or paraprofessional experience involving the resolution of varied public contact situations which include interviewing and/or explaining information in considerable detail; or an equivalent combination of education and experience. Necessary Special Qualification Possession of a N.C. Commercial Driver’s License. Must have a valid N.C. Driver License with no suspensions or revocations within the past 10 years in any state for any motor vehicle related offense and no more than 5 active points. The position is consider covered under the REAL ID Act. Therefore"
EEO Statement
The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.
Recruiter:
Robin R ScottEmail:
Company at a glance
The NC Department of Environmental Quality (DEQ) is the lead stewardship agency for the protection of North Carolina's environmental resources.
The organization, which has offices from the mountains to the coast, administers regulatory programs designed to protect air quality, water quality, and the public's health, and also works to advance an all-of-the-above energy strategy that fits North Carolina’s needs. DEQ also offers technical assistance to businesses, farmers, local governments, and the public and encourages responsible behavior with respect to the environment through education programs provided at DEQ facilities and through the state's school system.
DEQ touches the lives of all North Carolinians in many ways to enhance and ensure our quality of life.
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