SALES SUPPORT COORDINATOR
About this role
. Job Responsibilities & Tasks Duties include but are not limited to Prepare daily withdrawals Sales / collection reports to the Sales Manager. Transmit Sales Manager instructions to sales team. Type requested letters, faxes and circulars. Prepare necessary reports to SM upon request. Handle outgoing and incoming phone calls and mail to and from the Sales Manager. File all documents related to distributors, communication and approvals. Receives signed incentives, volume rebates and trade incentive programs from SM with all supporting documents. Distribute new price lists. Relay all approved quotations to the accounts department, FSM or Sales Team Leaders. Request and distribute stationary to the sales department. Receive all special production order requests, get SM approval and then circulate to Customer Service. Coordinate & follow up with accounting for Daily order, Base price, Special order and related approvals. Supporting to SM for Business plan preparation. Communicate & coordinate with the CSD for Item availability, transfer, delivery, Special orders etc. Prepare email for customer compliant or item lab test to QC. Helping SM for Monthly Forecast preparation.
Company at a glance
As division of Napco National, we have been packaging manufacturers for over 65 years now. we’ve grown to produce over 440,000 MT of plastics, paper & foil laminates packaging, fillers & compounds, unit cartons, solvents & inks, from 17 manufacturing sites in 5 countries. With a strong set of values, our team of over 3,000 employees, work with passion & dedication, to improve our customers’ experience & the world around us.
Driven by an entrepreneurial pioneering spirit, our products today reach customers in over 90 countries across the Middle East, Africa, Europe & the UK & Americas, through our wide network of sales & logistics hubs spread across continents.
Our vision motivates us to become global industry leaders & exponentially drives our growth. With expert manufacturing know-how, operational excellence & advanced technology capabilities, we grew our diversified product portfolio to serve multiple sectors in the B2C finished goods & B2B raw materials, films & packaging for the region’s greatest brands & loyal consumers.
With a “customers-first” approach, we work together with our customers to deliver value- driven packaging solutions. We continuously pursue technological breakthroughs & keep innovation at the forefront of our product lifecycle with the continuous support of our research & development center (PACT).
Our commitment to quality & security help us set high standards & deliver products that meet the qualifications of our International certifications. We are committed to reduce our environmental negative impacts & aim to partner across the value chain for a circular economy, bio-based components, responsible sourcing & sustainable products development. By believing in a sustainable future, we take steps to preserve the wellbeing of our employees & communities at large.
Being part of the solution to global sustainability challenges will secure the long-term success of our employees, customers & business.
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