ACCOUNT EXECUTIVE
About this role
JOB RESPONSIBILITIES & TASKS Duties include but are not limited to:
- Conduct customer visits when assigned, and relay outcome of visit to Account Manager.
- Follow up with assigned customers to assist Account Manager in securing sales orders.
- Assist Account Manager in identifying customer needs and propose possible solutions.
- Assist Accounts Manager in evaluating and analyzing customer complaints.
- Provide input to Accounts Manager regarding forecast in order to assist where applicable.
- Identify any cross-selling opportunities within the assigned accounts and suggest to Accounts Manager.
- Collect payments to maintain receivables aging and DSO ratios within the approved credit limits.
- Assist Accounts Manager in converting assigned prospects to Marketing Qualified Prospects (MQPs), and later into customers.
- Collect feedback on competitor activities from the field, and relay to Accounts Manager to build and update competitor profile.
- Seek new ideas and remain updated on latest trends, technologies and processes within the field.
Company at a glance
As division of Napco National, we have been packaging manufacturers for over 65 years now. we’ve grown to produce over 440,000 MT of plastics, paper & foil laminates packaging, fillers & compounds, unit cartons, solvents & inks, from 17 manufacturing sites in 5 countries. With a strong set of values, our team of over 3,000 employees, work with passion & dedication, to improve our customers’ experience & the world around us.
Driven by an entrepreneurial pioneering spirit, our products today reach customers in over 90 countries across the Middle East, Africa, Europe & the UK & Americas, through our wide network of sales & logistics hubs spread across continents.
Our vision motivates us to become global industry leaders & exponentially drives our growth. With expert manufacturing know-how, operational excellence & advanced technology capabilities, we grew our diversified product portfolio to serve multiple sectors in the B2C finished goods & B2B raw materials, films & packaging for the region’s greatest brands & loyal consumers.
With a “customers-first” approach, we work together with our customers to deliver value- driven packaging solutions. We continuously pursue technological breakthroughs & keep innovation at the forefront of our product lifecycle with the continuous support of our research & development center (PACT).
Our commitment to quality & security help us set high standards & deliver products that meet the qualifications of our International certifications. We are committed to reduce our environmental negative impacts & aim to partner across the value chain for a circular economy, bio-based components, responsible sourcing & sustainable products development. By believing in a sustainable future, we take steps to preserve the wellbeing of our employees & communities at large.
Being part of the solution to global sustainability challenges will secure the long-term success of our employees, customers & business.
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