Parts Counter Professional
About this role
Benefits:
- Access to multiple career paths, growth, and development opportunities
- Flexible schedule options (where applicable)
- Employee discount
- Paid time off and paid holidays
- 401(k) retirement plan, with match available at some locations
- Health, dental, and vision insurance
Parts Counter Professional
About the Role
Our key to serving the community starts with our Counter Sales team — people who deliver excellent customer service with a positive attitude and a willingness to learn. As a Parts Counter Professional, you’ll be the go-to expert at the counter, helping customers find the right automotive parts, processing orders accurately, and keeping operations running smoothly.
No extensive knowledge of auto parts? No problem. We’ll teach you everything you need to know about NAPA KNOW HOW — it’s the reason our customers keep coming back. We’re looking for eager learners who want to grow their knowledge in the automotive world and build a career with a stable, nationally recognized brand.
Store location: 183 East Ellendale Dallas, OR 97338
What You’ll Be Doing
- Greet customers and assist them in identifying and purchasing the correct auto parts
- Answer incoming calls and provide knowledgeable, friendly customer support
- Accurately place, process, and fulfill parts orders in a timely manner
- Pull and prepare inventory orders for customer pick-up or delivery
- Utilize inventory, catalog, and POS systems efficiently
- Support teammates when working with customers and during busy periods
- Assist with stocking and maintaining store organization as part of daily tasks
- Communicate clearly and professionally with customers, teammates, and management
- Maintain a safe, positive, and respectful workplace
- Take on additional responsibilities as assigned by management
What You’ll Need
- Positive attitude, professional conduct, and strong work ethic
- Strong written and verbal communication skills
- Willingness to learn and grow in the automotive industry
- Ability to thrive in a fast-paced environment
- Flexibility to be cross-trained and assist in different areas of store operations
- Basic math skills for order processing and transactions
- Ability to read and understand safety rules, operating instructions, and procedure manuals
- Available to work weekends on a rotating schedule
- Valid driver’s license
- Must be 18 years or older
- Prior automotive or parts experience is a plus, but not required
Physical Requirements
This is an active, hands-on role. Candidates must be able to:
- Stand and walk for the duration of the shift
- Frequently lift up to 50 lbs and occasionally up to 75 lbs
- Bend, reach, climb stairs, and pull parts as needed throughout the shift
- Perform repetitive tasks with accuracy and attention to detail
Pay at $17-$20/hr, depending on experience.
Company at a glance
Through nearly 6,000 auto parts stores and over 18,000 auto care centers in the U.S., NAPA has America's largest network of parts and care. The NAPA Network is supported by nationwide distribution centers with approximately 800,000 available parts, accessories and supplies. Widely recognized for quality parts, rapid availability and knowledgeable people, NAPA Auto Parts stores serve automotive service professionals, do-it-yourselfers and everyday drivers with quality parts, accessories and supplies to keep cars, trucks and equipment performing safely and efficiently. For more information, visit www.napaonline.com
Team Size10,001+ employees
WorkspaceOn-site
IndustryRetail
Location
Dallas, Oregon, United States
Websitejobs.genpt.com
LinkedInLinkedIn
Top Benefits
- Career paths
- Growth and development opportunities
- Flexible schedule options
- Employee discount
- Paid time off
- Paid holidays
- 401(k) retirement plan
- Health insurance
- Dental insurance
- Vision insurance
Tired of cold applications?
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Know someone who'd be great for this?