Parts Coordinator
About this role
🛠️ Now Hiring: Parts Coordinator – Tomball, TX
(Parts Support | Customer Service | Parts Department Operations)
Are you organized, customer-focused, and ready to build your career with a trusted industry leader? SITECH-SETX is hiring a Parts Coordinator to support customers and technicians by ensuring accurate parts ordering, receiving, fulfillment, and inventory support. This role is essential in providing outstanding customer service and helping maintain efficient parts department operations.
If you're looking for a stable career with growth potential and excellent benefits, this is a great opportunity to join the SITECH team.
💡 Why Join the SITECH Team?
We're more than just machines—we're the people behind the performance. SITECH offers:
- Great Work-Life Balance
- Tuition Reimbursement
- Vast Growth Opportunities
- Job Stability
- Full-Time Benefits – Medical, Dental, Vision
- 401(k) Employer Matching
- Paid Vacation, Sick Time & Holidays
- 🤝 What You'll Do as a Parts Coordinator:
What you will do as a Parts Coordinator:
As a Parts Coordinator, you'll support daily parts operations and ensure customers and technicians receive the parts they need quickly and accurately.
Responsibilities include:
- Provide exceptional customer service over the phone, in person, and via email
- Take parts orders accurately and help customers identify and resolve parts-related issues
- Pull parts to fill orders for customers and technicians
- Ensure all Parts and Rental orders are processed by the end of each day
- Receive and organize incoming parts shipments
- Assist with loading software on components
- Maintain a clean and safe work environment
- Work as part of a team to achieve department and company goals
📋 What We're Looking For:
- High school diploma or equivalent
- Technical or mechanical coursework preferred
- Previous experience in a hands-on customer service role
- Experience in a heavy equipment, parts, or industrial work environment preferred
- Excellent computer skills
- Ability to work independently in a fast-paced work environment
- Exceptional customer service skills
- Professional verbal and written communication skills
- Positive, outgoing personality
- Bilingual English/Spanish preferred
Start your next chapter with SITECH as a Parts Coordinator—and contribute to exceptional customer service, efficient parts operations, and the success of our customers and service teams.
Apply today and let's talk!
Company at a glance
Mustang Cat, an authorized dealer for Caterpillar, has 70 years of experience in heavy machinery, power systems, product support, and financial services in the industrial equipment industry.
With more than 350 equipment models to choose from, Mustang serves 35 counties throughout Southeast Texas for sales and rental needs. With 17 branch locations, Mustang is equipped to service both machines and industrial engines. In addition to these existing services, Mustang added vocational trucks to the product line in 2011.
Coupled with technology to provide grade control and condition monitoring, our products are equipped to handle everyday workload challenges in a variety of circumstances.
Mustang provides services to customers who are in agriculture, forestry, heavy construction, heavy trucking, petroleum, waste management, marine, government, and many other industrial markets.
Top Benefits
- Medical
- Dental
- Vision
- 401(k) Employer Matching
- Paid Vacation
- Paid Sick Time
- Paid Holidays
- Tuition Reimbursement
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