LDA Bilingual Spanish Case Manager 2

Current employees: Please apply through the employee portal to be considered for this opportunity.

Pay Range:

$32.88 - $40.45 Hourly

Department:

Department of County Human Services (DCHS)

Job Type:

Limited Duration

Exemption Status:

United States of America (Non-Exempt)

Closing Date (Open Until Filled if No Date Specified):

August 31, 2026

The Opportunity:

Do you like serving communities that come from diverse cultural and ethnic backgrounds? We want you to be part of the highly successful Bienestar De La Familia Team!

The Bienestar de la Familia (The Wellbeing of the Family) offers culturally responsive and linguistically appropriate services focusing on Multnomah County's growing Latino/a/x Community, as well as serving other diverse groups and the community at large.

We are seeking to fill two (2) full-time, limited-duration Case Manager 2 positions. This is a limited duration appointment, funded for up to 2 years, but it may end at any time.

This position is scheduled as hybrid telework 40 hours/week, Monday – Friday, 8:30 AM – 5:00 PM with 1 hour lunch. The onsite work location for this position is located at the Baltazar Ortiz Community Center, 6736 NE Killingsworth St. Portland, OR 97218-3317. Hybrid Telework or work schedules may be subject to change in accordance with County Personnel rules or applicable collective bargaining agreement. All employees must reside in Oregon or Washington; the county cannot support ongoing telework from other locations.

The eligible list created from this recruitment may be used to fill future regular, limited duration, temporary, on-call, full or part-time assignments within the department.

About the Position: The primary purpose of Bienestar Case Manager 2 Bilingual Spanish is to provide advocacy and resources to low income individuals, families, children accessing rental and housing assistance, economic stability supports, food access, SNAP, WIC, energy assistance, employment services, emotional or counseling support, access to healthcare, clothing, housing furniture, etc. This work is done by a qualified staff who conducts Person Centered and Trauma Informed Intakes-Assessment, to assess the needs, determine eligibility and connect with appropriate resources. The person in this position will exhibit cultural competence when speaking and interacting with native speakers in the Spanish language.

Primary responsibilities include:

A. Intake-Assessment, Eligibility Determination, Action Plan.

B. Payment Process and Record keeping

C. Skill Development and Professionalism

The successful candidate will demonstrate:

• Ability to promote a culture of respect, inclusiveness, and appreciation of diverse perspectives, backgrounds, and values

• Knowledge of cultures, customs and social experiences of communities experiencing marginalization and barriers to opportunity

• Knowledge of trauma-informed practices that actively do not re-traumatize individuals and communities

• Knowledge of the principles and practices of advanced, complex case management

• Ability to collaborate and build relationships to achieve positive work outcomes

• Ability to work effectively independently and as part of a team

• Comfort with change

To Qualify:

We will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying unless an item or section is labeled required. Please be clear and specific about how your background is relevant. For details about how we typically screen applications, review our overview of the selection process page.

Minimum Qualifications/Transferable Skills:

• Ability to promote a culture of respect, inclusiveness, and appreciation of diverse perspectives, backgrounds, and values.

• Equivalent to the associate’s degree AND

• One (1) to four (4) years of experience that demonstrates the ability to perform the duties the position. (Equivalency 3-6 years of qualifying training and/or experience).

• Must have a valid driver license by time of hire

• Must pass a criminal background check

We acknowledge that experience and transferable skills can be obtained through traditional and nontraditional means, we encourage and support all candidates who believe they have the experience needed to apply.

Transferable skills: Your transferable skills are any skills you have gained through education, work experience (including the military) or life experience that are relevant for this position. Be sure to describe any transferable skills on your application and clearly explain how they apply to this position. Screening and Evaluation:

The Application Packet:

Attachments will not be reviewed unless specifically requested. Only apply once for this opportunity.

Your completed application must include all of the following:

• Resume: Completed online application and/or resume.

• Cover Letter: Please attach your cover letter as a separate document. Please be thorough in your responses, as these materials will be scored and determine your eligibility to advance in this recruitment process. Please be clear and specific in the applicable sections of the online application/resume about how your background is relevant. This information must also be consistent with your response if applicable. Your cover letter should also address: (1) Please describe your experience working with a diverse population?

Internal candidates: After you have submitted your application, please check your Workday inbox and complete the Veterans’ Preference Questionnaire prior to application deadline Veterans’ Preference: Under Oregon Law, qualifying veterans may apply for veterans’ preference for this recruitment. Review our veterans’ preference page for details about eligibility and how to apply.

The recruiter as listed on the job announcement must receive all required documentation by the closing date of the recruitment.

The Selection Process:

For details about how we typically screen applications, review our overview of the selection process page. We expect to evaluate candidates for this recruitment as follows:

• Initial review of minimum qualifications
• An evaluation of application materials to identify the most qualified candidates
• Consideration of top candidates through phone screen and/or interview(s)
• Background and reference checks Note: Application information may be used throughout the entire selection process. This process is subject to change without notice.

ADDITIONAL INFORMATION:

Type of Position: This hourly union-represented position is eligible for overtime pay.

ADDITIONAL DETAILS:

Hybrid Telework: This position is designated as “hybrid telework,” meaning you will be working both remotely (from home) and in person at an onsite location. The designation of Hybrid Telework may be subject to change at a future time. All employees must reside in Oregon or Washington; the county cannot support ongoing telework from other locations.

Hybrid Telework or work schedules may be subject to change in accordance with County Personnel rules or applicable collective bargaining agreement.

Work Location: The onsite work location for this position is located at the Baltazar Ortiz Community Center, 6736 NE Killingsworth St. Portland, OR 97218-3317

Serving the Public, Even During Disasters: Everyday, Multnomah County staff work together to serve as a safety net for our communities. During a disaster, this safety net becomes even more critical. All County employees have a role in serving the public during inclement weather, natural disaster, or other types of community emergency response. During these emergency responses, while typically there begins with a call for volunteers, county employees may ultimately be reassigned from their current position to a role in the emergency response in order to support the critical needs presented by our communities. For more information, please visit the Disaster Service Worker Information page.

In accordance with Oregon Law, Multnomah County is not collecting school attendance dates in the initial application process; please do not include these dates in your resume, cover letter and other application materials.

Diversity and Inclusion: At Multnomah County, we don't just accept difference; we value it and support it to create a culture of dignity and respect for our employees.

We are proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran or protected veteran status, genetic information and other legally protected characteristics. The EEO Know Your Rights poster is available for your reference. Multnomah County is a VEVRAA Federal Contractor. We request priority protected veteran referrals.

Veterans’ Preference: Under Oregon Law, qualifying veterans may apply for veterans’ preference. Review our veterans’ preference page for details about eligibility and how to apply.

Accommodation under the Americans with Disabilities Act: We gladly provide reasonable accommodation to anyone whose specific disability prevents them from completing an application or participating in this recruitment process. Please contact the recruiter below in advance to request assistance. Individuals with hearing or speech impairments may contact the recruiter through the Telecommunications Relay Service by dialing 711.

Questions?

Recruiter:

Gary Miguel

Email:

[email protected]

Phone:

+1 (503) 3148943

Application information may be used throughout the entire selection process. This process is subject to change without notice.

Disclaimer: This announcement is intended as a general descriptive recruitment guide and is subject to change. It does not constitute either an expressed or implied contract.

Job Profile:

6297 - Case Manager 2