Director - Consortia and Strategic Partnerships

Your Purpose

To achieve the Luxury Division’s commercial objectives and revenue targets within assigned source Consortia & Strategic Partners. Lead specific assigned consortia and strategic partners to grow market share, create bias and brand loyalty, identify new business development opportunities and grow the brands visibility. Collaborate with Business Relationship Leaders to leverage sales distribution networks and marketing platforms ensuring brand consistency, policy and pricing integrity. To work with broader cross-functional stakeholders, ensuring business success.

This is a hybrid position requiring employees to work from the Miami office four days per week (Monday through Thursday), with the option to work remotely on Fridays.

Your Impact

• Lead and manage defined Go-to-Market strategy for assigned consortia and strategic partners and business development initiatives. Implementation of all sales plans, strategies as defined by leadership.
• Develop best in class relationships that shift share and grow partner loyalty to achieve and exceed KPIs through a focused communication plan.
• Exceed overall gross and net revenue goals as set by leadership.
• Executive business review meetings and leverage performance data to support revenue generation.
• Manage with leadership and the Global Trade Marketing Leader all cooperative marketing plans, ROI and regular partner performance reviews, QBRs against targets. Lead any Pay for Performance plans with partners.
• Manage assigned budget and Forecast Process with an expert understanding of channel mix and acquisition cost impact.
• Effectively utilize all Sales tools, to include Salesforce, Power BI, GoToWebinar/Meeting, E-Learning etc.
• Maintains brand and product visibility by participating in the appropriate trade partner events.
• Deliver high caliber training using all tools available.
• Embrace and professionally execute educational visits,
• Creates a culture of success, collaboration and ongoing business goal achievement across peers, accounts and brand teams. Maintain high levels of customer service for both internal and external stakeholders.
• Acts as a role-model for brand values as an ambassador and broader corporate citizen.
• Demonstrates Crisis Management expertise and reliability.

Your Journey so far

• 2-10 years of hospitality sales experience (luxury cruise industry experience a plus) with a desired 2 years working for luxury brand(s)
• Proven track record in luxury travel industry related sales and revenue growth
• Stellar professional reputation. Highly personable, trusted, with respected and established credibility.
• Excellent sales network. known contact base and high knowledge of partners / key accounts in region.
• Strong planning, organizational and budgeting skills
• Proactive problem solver and opportunity seeker based on fact and results.
• Strong negotiator who sells on value not price. Understands when to say “no” to get to a “yes”.
• Effective and persuasive communication skills – excellent at presenting to small and large audiences
• Possesses the “Art of Listening and Knowledge Exchange”
• Command of spoken and written local language and English
• Technically fluent and capable with reservation and CRM platforms (Versonix and SalesForce skills an advantage)

Your Essentials

Information about visa requirements if any:

• US Passport or US Permanent Resident
• MSC Cruises is an E-Verify employer

MSC Cruises USA is an equal opportunity employer that complies with all applicable federal, state, and local laws, rules and regulations. It is our policy to employ and promote qualified candidates without discrimination on the basis of race, color, sex, age, origin, sexual orientation, marital status, disability or any other characteristic protected by law. Our hiring decisions are based solely on merit, qualifications and business needs.