Service Center Operative

Overview

Are you someone who is passionate, motivated, and driven to make a difference?  If so, MSA Safety is the perfect fit for your career. 

 

At MSA, SAFETY is who we are AND it is what we do.  We are a purpose-driven company committed to deploying innovation and technology to deliver on our Mission to help protect people and assets all around the world.  We continue to be relentless in our pursuit of solving our customers greatest problems so they can go home safe each and every day. 

 

Are you in?  Read on for more details about this particular role.

Responsibilities

• Find batch (or create) to record wash and inspection details on Prima.
• Read the customer information that you need to follow or be aware of.
• Thoroughly inspect the garment or item using the method you have been taught.
• Load relevant wash detail and any repairs found onto Prima.
• Tag any repairs found and produce a repair ticket for the garment/ item.
• Separate repairs from non repairs and ensure you have a system in place
• Add an inspection tag, initialing and dating once you are happy to sign off as fit for purpose. Condition code and complete garments without repairs.
• Add repair garments to relevant  trolley awaiting move to sewing area
• Complete and sign all necessary paperwork needed within the process
• Completed garments added to relevant  trolley awaiting move to dispatch area
• Understand the 7 day turnaround process goal and the day order of work
• Always escalate issues that prevent you from achieving the 7 day turnaround goal to a supervisor
• Be prepared to move sections and complete other work when needed, that you have been trained on to increase productivity or efficiency.
• Take part in a weekly housekeeping check /tidy up/ and cleaning exercise in your work area
• Ensure desks are clutter free and clean
• Ensure all equipment used is according to the training given and the specific requirements of the machines being used.
• Complete “Near Hits” for all unsafe acts, resolving if you can, and escalate to the supervisor

Qualifications

Required Experience: 

• Attention to detail /Accuracy
• Decision Making
• Correctly updating tickets, paperwork and Prima
• Manual Handling of laundry bags
• Ability to work under pressure, and understanding the order of priority
• Strong communication skills within peer group
• Acts as a role model
• Confident using a PC

 

Required Education: 

• O-Level or Equivalent