Logistics and Compliance Manager

ACCOUNTABILITIES & ESSENTIAL FUNCTIONS

• Manages the continuous improvement and development of the logistics function.
• Manage forwarder and broker relationship. Source & recommend best logistics alternative to management.
• Monitor & coordinate with the team for daily customs declaration and on-time delivery.
• Strong teaching, analytical, problem solving, negotiation, time management, and organizational skills.
• Monitor broker’s customs clearance process. Work with brokers to solve critical issues and emergency.
• Monitor the cases happened in the logistics chain such as claims, customer delivery complains, urgent delivery.
• Supports and participates in the company's total quality process.
• Supports the Local Customer Service team and other teams when needed.
• Good experience in AEO certification process with China customs.
• Coordinate internal audits & external audits.
• Good experience in documenting and setting up company process & procedure in both English and in Chinese in an orderly and efficient manner.
• Effective interactions with internal and external parties including different teams, Logistics, Customer Services, headquarter, CPAs, logistic service providers, customs office and so on.
• Strong analytical mind and ability to investigate, identify and report findings or issues accurately.
• Implementation initiatives as well as participate in the testing, training, and go-live support. Coordinate global Logistics resources to achieve project goals and schedule.
• Implement Logistic/customs information system to support business growth.
• Setting up quality management program and performance evaluation with supply chain partners.
• Follow-up of all steps of the implementation to ensure project go live as scheduled.
• Optimizes & review processes by acting as a logistics/customs expert in continuous improvement projects.
• Develops and maintains a productive work teams by hiring qualified personnel, training, and managing performance.
• Manages teams with integrity, ethical business practices, and in accordance with Mouser policies, procedures, and practices.
• Customarily and regularly directs the work of two or more full-time employees or their equivalent. Makes suggestions and recommendation for these employees regarding performance, including hiring, transfer, advancement, and termination.
• Manages daily operations to meet department and company objectives.
• Works with minimum supervision and makes independent judgments.
• Flexible to meet the changing needs of the business and willingness to take on new responsibilities and assignments.
• Initiates, establishes and maintains highly effective relationships with internal and external business contacts of various cultures, and at all levels.
• Extremely confidential and trustworthy.
• Demonstrates knowledge, experience and understanding of critical job function of the team and people management.
• Assists management with development of results oriented strategies.

• Regular attendance at work is an essential part of the job.

  SKILLS & CERTIFICATIONS

• Exhibits strong analytical, problem solving, negotiation, organizational and teaching skills.
• Good experience and knowledge with Customs laws for assigned region, import and export regulations and procedures.
• Good experience in logistics and freight forwarding.
• Excellent verbal and written communication and able to communicate with people at all levels.
• Proficient verbal and written communication skills in English and local language.
• Excellent Microsoft Windows, Microsoft Words, Excel, Access, Power Point, Outlook and other software skills.

• Minimum two years user experience in logistics/customs software.

  EDUCATION & EXPERIENCE

   Bachelor’s Degree in any field, or minimum of 3 years prior work experience that is relevant to the team you will manage. Including:
   Internal candidates: Minimum 2 years as a highly performing Mouser Team Lead or Supervisor.
   External candidates: Minimum 3 years as a supervisor or higher-level management position

Mouser Electronics, founded in 1964, is a globally authorized distributor of semiconductors and electronic components for over 1,200 industry-leading manufacturer brands. We specialize in the rapid introduction of the newest products and technologies targeting the design engineer and buyer communities.

Mouser has 28 offices located around the globe. We conduct business in 23 different languages and 34 currencies. Our global distribution centre is equipped with state-of-the-art wireless warehouse management systems that enable us to process orders 24/7, and deliver nearly perfect pick-and-ship operations.