Central Outsourcing Control Office (COCO)

About the Team
The Central Outsourcing Control Office (COCO) is responsible for Morgan Stanley Europe SE's outsourcing governance framework and acts as the firm's independent second line of defense for outsourcing risk management. The team works closely with business units, support functions and legal entities across Europe to ensure compliance with internal policies and regulatory requirements, including EBA Outsourcing Guidelines, DORA and other applicable outsourcing regulations.

Responsibilities

• Supporting the maintenance and development of the firm’s outsourcing framework and governance processes.

• Providing guidance to business units and support functions on outsourcing requirements and regulatory expectations.

• Performing reviews and testing of outsourcing controls, monitoring activities and regulatory compliance requirements.

• Coordinating outsourcing risk assessments and reviewing submissions from business and support functions.

• Maintaining and enhancing outsourcing inventories, data repositories and supporting documentation.

• Driving data quality initiatives and performing analyses to identify inconsistencies, gaps and improvement opportunities.

• Designing and implementing automation solutions to improve reporting, monitoring and inventory management processes.

• Developing dashboards, management information and reporting for senior management and governance forums.

• Delivering training and awareness sessions on outsourcing requirements and governance obligations.

• Supporting regulatory initiatives, audits and strategic projects related to outsourcing and third-party risk management.

Skills and Experience

• Strong analytical and problem-solving skills.

• Excellent organizational skills and attention to detail.

• Strong written and verbal communication skills.

• Ability to manage multiple priorities in a fast-paced environment.

• Experience using Excel, Power BI, Power Query, Power Automate or similar tools, including AI tools such as Claude and ChatGPT, to support process automation.

• Interest in regulatory topics, operational risk and outsourcing governance.

• Ability to collaborate effectively with stakeholders across functions.

• Self-motivated, proactive and results-oriented.

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WHAT YOU CAN EXPECT FROM MORGAN STANLEY:

At Morgan Stanley, we raise, manage and allocate capital for our clients – helping them reach their goals. We do it in a way that’s differentiated – and we’ve done that for 90 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren’t just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you’ll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There’s also ample opportunity to move about the business for those who show passion and grit in their work.

To learn more about our offices across the globe, please copy and paste https://www.morganstanley.com/about-us/global-offices into your browser.

Certified Persons Regulatory Requirements:
If this role is deemed a Certified role and may require the role holder to hold mandatory regulatory qualifications or the minimum qualifications to meet internal company benchmarks.

Flexible work statement
Interested in flexible working opportunities? Morgan Stanley empowers employees to have greater freedom of choice through flexible working arrangements. Speak to our recruitment team to find out more.

Morgan Stanley is an equal opportunity employer committed to building and maintaining a workforce that is diverse in experience and background. Our recruiting efforts reflect our strong commitment to a culture of inclusion, where individuals are hired, developed, and advanced based on their skills and talents.

Our workforce reflects a broad cross-section of the global communities in which we operate, bringing a variety of backgrounds, talents, perspectives, and experiences.

For more information, please visit: https://www.morganstanley.com/people-opportunities/eeo.