About this role
About Us
Moodreact is a full-service maintenance company supporting homes and businesses with expert electricians, appliance repair technicians, plumbers, and skilled general labor teams.We handle the tough jobs, the technical work, and the details others overlook—always with professionalism, safety, and efficiency in mind.
Job Summary
We are seeking a professional and customer-focused Front Office Representative to create positive first impressions while supporting customer engagement and sales opportunities. This role is ideal for individuals who enjoy interacting with people, providing information, and contributing to a welcoming, results-oriented environment.
Responsibilities
- Welcome customers and visitors in a friendly and professional manner.
- Provide information about products and services to interested customers.
- Identify customer needs and recommend appropriate solutions.
- Assist with sales opportunities generated through customer interactions.
- Maintain accurate customer records and appointment information.
- Maintain a professional and organized front office environment.
- Support promotional materials and customer information.
- Collaborate with team members to achieve customer engagement and sales goals.
Qualifications
- High school diploma or equivalent required.
- Strong communication and interpersonal skills.
- Professional, friendly, and customer-focused personality.
- Confident interacting with customers and visitors.
- Goal-oriented and willing to learn sales techniques.
- Excellent organizational and multitasking abilities.
- Reliable, adaptable, and detail-oriented.
- Previous experience in sales, customer service, hospitality, retail, or front office support is a plus but not required.
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