Solution Engineer (M-Files)
About this role
- Act as the first point of contact for M-Files user queries and technical issues
- Manage user access, metadata structures, and vault configurations
- Facilitate workshops and collaborate with business units to translate operational needs into technical blueprints
- Perform and oversee the end-to-end testing of new applications or system enhancements
- Perform full system testing after upgrades
- Facilitate and arrange on-going training sessions, quarterly M-Files updates and module owner (super user) user meetings
- Manage the relationship with the supporting M-Files vendor to ensure system alignment with strategic goals
- Work closely with other IT teams within IT
- Treats all data in any format as classified and confidential
- Work closely with Mondi Group on global projects
Only CVs uploaded onto our online career platform will be taken into consideration. With your application, you will be redirected to our recruiting platform. After creating an account, you will receive an activation link. If you do not find the email in your inbox, please check your spam folder or add the address to your “safe list” or address book.
- Facilitate workshops to gather user input and translate business needs into technical blueprints and process flow diagrams for M-Files workflows
- Work closely with the vendor to ensure Technical Design document is aligned to Mondi requirement
- Advise business users on M-Files best practices (e.g. metadata-driven architecture vs. traditional folders)



Company at a glance
Mondi is a global leader in packaging and paper, contributing to a better world by making innovative, packaging and paper solutions that are sustainable by design. Our business is fully integrated across the value chain – from managing forests and producing pulp, paper and plastic films, to developing and manufacturing effective industrial and consumer packaging solutions. Sustainability is at the centre of our strategy and intrinsic in the way we do business. We lead the industry with our customer- centric approach, EcoSolutions, where we ask the right questions to find the most sustainable solution.
Mondi is listed on the London Stock Exchange in the ESCC category (MNDI). It also has a secondary listing on the JSE Limited (MNP).
Please get in touch with our Careers team if you need more information:
Mondi Group
Group office Vienna
Tel: +43 1 79013-0
Email: [email protected]
Our Legal, Privacy and Cookie notices here: https://linktr.ee/mondi_group
Top Benefits
- Health benefits
- Learning & Development
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