Quality Manager
About this role
- Collaborates with stakeholders across all stages of the manufacturing process; communicates effectively at all levels
- Handles customer complaints, project updates, returns, and credits; leads corrective action initiatives
- Partners with production staff to ensure compliance with quality protocols, maintain documentation, and implement process improvements
- Builds strong relationships with external partners, including suppliers and customers
- Serves as SQF practitioner and HACCP coordinator for the facility
- Ensures final products meet safety and quality standards while optimizing efficiency and cost-effectiveness
- Establishes testing protocols and acceptable parameters to maintain quality throughout production
- Applies creative problem-solving under pressure; analyzes data and draws valid conclusions
- Leads quality improvement projects and manages materials on quality hold; provides training on regulations and best practices
- Responds proactively to issues and manages urgent situations professionally
- Interprets technical instructions and resolves complex problems involving abstract and concrete variables
- Identifies root causes and implements effective solutions to maintain standards
Only CVs uploaded onto our online career platform will be taken into consideration. With your application, you will be redirected to our recruiting platform. After creating an account, you will receive an activation link. If you do not find the email in your inbox, please check your spam folder or add the address “safe list” or address book.
- 2+ years supervisory experience
- 3+ years of experience in a manufacturing environment required; food converting or packing preferred
- Must have completed the HACCP course and have SQF practitioner training
- Attention to detail, emphasizing excellence and innovation and excellent verbal and written communication skills
- SAP and ADP knowledge preferred
- Bachelor's degree in mechanical, industrial, production or manufacturing disciplines preferred
- Previous Continuous Improvement/Lean management experience preferred
- Ability to occasionally lift and move items up to 25 lbs
Company at a glance
Mondi is a global leader in packaging and paper, contributing to a better world by making innovative, packaging and paper solutions that are sustainable by design. Our business is fully integrated across the value chain – from managing forests and producing pulp, paper and plastic films, to developing and manufacturing effective industrial and consumer packaging solutions. Sustainability is at the centre of our strategy and intrinsic in the way we do business. We lead the industry with our customer- centric approach, EcoSolutions, where we ask the right questions to find the most sustainable solution.
Mondi is listed on the London Stock Exchange in the ESCC category (MNDI). It also has a secondary listing on the JSE Limited (MNP).
Please get in touch with our Careers team if you need more information:
Mondi Group
Group office Vienna
Tel: +43 1 79013-0
Email: [email protected]
Our Legal, Privacy and Cookie notices here: https://linktr.ee/mondi_group
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