Lead to Order Business Process Expert (f/m/x)
About this role
Only CVs uploaded onto our online career platform will be taken into consideration. With your application, you will be redirected to our recruiting platform. After creating an account, you will receive an activation link. If you do not find the email in your inbox, please check your spam folder or add the address “safe list” or address book.
- Be responsible for implementing the Lead to Order and CRM planned projects from business point of view to ultimately support and improve the efficiency of daily operational tasks through systems and increase Mondi Corrugated Solution’s competitiveness
- Communication towards Lead to Order and CRM Key Users in entire Mondi CrS
- Responsible for checking (need, scale) and testing change requests Lead to Order and CRM
- Responsible for first level support Lead to Order and CRM incidents and Lead to Order and CRM requests management
- Sprint testing
- You will be part of the designing the new processes Lead to Order and CRM and be part of the roll outs
- Responsible for your processes and functionalities within the stream(s) (including data mining analysis and action plan definition)
- You are responsible for driving/supporting automation and digitalization throughout the processes by supporting local plant teams. This includes the implementation of standardized and harmonized across all CrS plants
- Close contact with your Cluster Lead and other Business Process Experts about the updates, open topics, etc. and your IT counterpart
- Train Lead to Order and CRM Key Users
- Coordinating/tracking migration actions and report to Cluster Lead
- Support/collaboration with Master Data Specialist
- Creation of guidelines based on implemented solutions
- Continuously update process map, handbook and modelling standards
- Contribute to embrace an organisational culture with a strong transformational mind-set
Company at a glance
Mondi is a global leader in packaging and paper, contributing to a better world by making innovative, packaging and paper solutions that are sustainable by design. Our business is fully integrated across the value chain – from managing forests and producing pulp, paper and plastic films, to developing and manufacturing effective industrial and consumer packaging solutions. Sustainability is at the centre of our strategy and intrinsic in the way we do business. We lead the industry with our customer- centric approach, EcoSolutions, where we ask the right questions to find the most sustainable solution.
Mondi is listed on the London Stock Exchange in the ESCC category (MNDI). It also has a secondary listing on the JSE Limited (MNP).
Please get in touch with our Careers team if you need more information:
Mondi Group
Group office Vienna
Tel: +43 1 79013-0
Email: [email protected]
Our Legal, Privacy and Cookie notices here: https://linktr.ee/mondi_group
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