Client Advisor Manager (Assistant Store Manager)
About this role
The Client Advisor Manager proactively leads successful sales activity for excellent results, ensuring every client benefits from the complete Moncler Client Experience.
A Client Advisor Manager is accountable for achieving sales targets and key qualitative objectives, managing a dedicated sales team identified on a regular basis.
Your Impact
RESPONSIBILITIES:
BUSINESS
Sales
Product Knowledge
KPI Management
CLIENT
Clienteling
After-Sales
Client Experience
Client Development
PROCEDURES
Systems and Processes
STORE IMAGE
Windows and Display
Visual Merchandising
PEOPLE
Team Organization
Team Coordination
Qualifications
PROFILE:
Both roles require managerial experience in managerial roles in structured Fashion Luxury / Retail / Hospitality (International Companies preferred):
Client Advisor Manager: 1-2 years
Passion for and knowledge of the industry
KNOWLEDGE:
LOCAL LANGUAGE - Fluent
ENGLISH – Proficient
ATTITUDES:
Positive mindset
Professionalism: reliable, responsible and ethical
Open to change and innovation
Excellence mindset
Eager to learn and evolve with the organization
Company at a glance
Moncler was founded in Grenoble, France, in 1952 and is currently headquartered in Milan, Italy. Over the years the brand has combined style with constant technological research assisted by experts in activities linked to the world of the mountain. This makes the Moncler collections the quintessence of outwear that marries the extreme demands of nature with those of city life. In 2003 Remo Ruffini took over the company, of which he is currently President and Creative Director. Moncler manufactures and directly distributes men's, women's and accessory collections through its boutiques and in exclusive international department stores and multi-brand outlets.
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