Receptionist
About this role
We are looking for a full-time Receptionist to join our team. The primary role is to ensure a welcoming experience for customers and guests, both in person and over the phone. This position also involves assisting with administrative tasks, including processing payments and managing account reconciliations. The ideal candidate will have strong communication skills, attention to detail, and a customer-focused attitude.
Key Responsibilities:
Answer and manage incoming calls, transfer calls, and relay messages to the appropriate personnel.
Greet and assist customers and clients in a friendly and professional manner.
Handle typing of correspondence, letters, and other necessary documents.
Record the receipt of parts and input data into the ADP system.
Ensure accurate changes are made to customer purchases.
Process payments through credit card machines and verify checks upon receipt.
Operate the cash register or drawer with precision and efficiency.
Manage cashiering and receivables, ensuring they are sent to the corporate center for proper processing.
Maintain a clean and organized front desk area.
Handle additional tasks as assigned by management.
Education and Experience:
High School Diploma or GED equivalent
Proficient in Microsoft Work, Excel and Outlook
A Mathematical aptitude to balance out the drawer and daily transactions is a plus
Must have excellent customer service skills and strong sense of urgency to meet customer satisfaction and business needs
What We Offer:
Competitive salary and benefits package.
Opportunities for professional development and growth.
A supportive and dynamic work environment.
For more information please feel free to contact our Recruiter Katie Denhof at (616)295-6995.
Company at a glance
M & K Truck Centers is a full-service, award-winning commercial vehicle dealer group that is headquartered in Byron Center, MI and has been in business for over 30 years. The company got its start when Ron Meyering, a successful salesperson, bought the used truck inventory of a leasing company to incorporate M & K Quality Truck Sales in 1989.
The business grew steadily over the next decade. In 2002, Ron acquired two Volvo Truck dealerships in Grand Rapids and Kalamazoo, allowing him to enter the high-quality new truck market. A year later, Mack Trucks was added to the M&K family at our Kalamazoo location. M&K Truck Centers has continued to grow and thrive in the Midwest.
We are proud to represent Mack, Volvo, Hino and Isuzu trucks; Wabash, East and Vanguard trailers; and Renegade motor coaches. Our organization’s comprehensive service offerings include financing, leasing and rental services as a member of NationaLease, service and repair on all makes and models, and one of the industry’s largest parts inventories. M&K employs over 1,000 talented people across Michigan, Indiana, Illinois, Ohio, Pennsylvania and West Virginia.
Top Benefits
- Competitive salary
- Professional development opportunities
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