Body Shop Manager
About this role
M&K Truck Centers is a multi-state leader in commercial truck sales, leasing, parts and service. The Body Shop Manager is responsible for the profitability of one of the area’s premier full service Truck Body Shops and will manage M&K Truck Centers’ relationship with the customers by promoting, providing estimates, and following-up on work performed in the body shop. This manager is also expected to keep the shop compliant with regulatory requirements from local, state, and federal agencies such as OSHA, EPA, and the Department of Labor.
Job Responsibilities:
Manage body shop supplies
Use estimating software to assist in the creation of itemized estimates for customers and insurance companies
Communicate with appraisers for supplemental repair amounts
Manage deadlines and budgets of repairs to meet estimated amounts
Manage tech efficiencies and productivity
Establish and monitor the quality of work
Work within manufacturer warranty guidelines for proper submission of warranty claims pertaining to repairs performed in the body shop
Manage, lead and supervise body shop technicians
Manage collection of payments for repairs
Skills
Knowledge of vehicle paint processes – preparing, mixing, tinting, application, and troubleshooting
Estimate repair times of fiberglass, sheet metal, chassis frames, and structural damage to cabs and sleepers
Experience obtaining LKQ parts
Attention to detail
Ability to direct others
Customer focus
Ability to handle conflict and implement conflict resolution
Education and Experience
Associates degree/ Bachelor's degree preferred but not required
5 years’ experience in Heavy Truck Repair/Management
2 years of supervisory experience of 3 people or more
Familiarity with a dealer business system (CDK is preferred)
Valid driver’s license
What We Offer:
Competitive salary benefits package and ESOP program.
Opportunities for professional development and growth.
A supportive and dynamic work environment.
For more information please feel free to contact our Recruiter Katie Denhof at (616)295-6995.
Company at a glance
M & K Truck Centers is a full-service, award-winning commercial vehicle dealer group that is headquartered in Byron Center, MI and has been in business for over 30 years. The company got its start when Ron Meyering, a successful salesperson, bought the used truck inventory of a leasing company to incorporate M & K Quality Truck Sales in 1989.
The business grew steadily over the next decade. In 2002, Ron acquired two Volvo Truck dealerships in Grand Rapids and Kalamazoo, allowing him to enter the high-quality new truck market. A year later, Mack Trucks was added to the M&K family at our Kalamazoo location. M&K Truck Centers has continued to grow and thrive in the Midwest.
We are proud to represent Mack, Volvo, Hino and Isuzu trucks; Wabash, East and Vanguard trailers; and Renegade motor coaches. Our organization’s comprehensive service offerings include financing, leasing and rental services as a member of NationaLease, service and repair on all makes and models, and one of the industry’s largest parts inventories. M&K employs over 1,000 talented people across Michigan, Indiana, Illinois, Ohio, Pennsylvania and West Virginia.
Top Benefits
- Competitive Salary Benefits Package
- Esop Program
- Professional Development And Growth Opportunities
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