Electrical Operation Manager-E1
About this role
- Competitive salary
- Flexible schedule
- Free uniforms
- Opportunity for advancement
- Training & development
- Company car
- Paid time off
Join Our Team
A growing, established, and reputable company has an immediate opportunity for an E-1 Electrical Operation Manager. This position will be responsible for leading a team of service technicians in service repair and installing residential electrical. The successful candidate will have Three to Five (3 to 5) years of experience in running a service division of an electrical contractor.
- Ensures the team follows all electrical codes and standards.
- Suggests ways to increase revenues and efficiency.
- Determines the work schedule and assignments.
- Completes installations and repairs as needed.
- Oversees training and scheduling of both journeyman and apprentice electricians, which involves determining how to best use and grow each employee.
- Prepares bids for jobs that require estimates and ensure that the job runs on or below.
- Provides ongoing technical guidance and support to the team of electricians.
- Field Visits with technicians to help diagnose and troubleshoot complicated electrical issues and provide viable solutions.
- Hold technicians accountable to processes, refine procedures where needed and drive consistent remarkable customer experiences.
- Deals with difficult customers and customer complaints.
- Coordinates logistics for materials and equipment needed to complete the job.
- Coordinates with other departments for labor, material, and equipment resources.
- Attend weekly management accountability meetings.
- Assists in the performance review and development planning of personnel.
- Investigates accidents and other safety related issues and takes corrective action as needed.
- Work closely with the Office Administrator and ensure that invoices are generated and distributed to customers.
- Holds departmental meetings on a weekly basis.
- Assists in the collection of past due accounts in working with the office manager.
- Analyzes service productivity and recommends changes to improve customer service and profitability.
- Develops and implements a marketing plan which promotes new and repeat business.
- Responsible for managing all labor, materials, and equipment costs on a job, and for the overall department as it relates to the company’s profit and loss.
- Undertake other duties as assigned by Management.
- Educational and experience requirements include a high school diploma and a journeyman’s electrician license.
- Previous sales and management experience of Three to Five (3 to 5) years in the electrical contracting industry.
- Strong technical knowledge with the ability to read and understand technical specifications.
- Strong computer skills and proficient with MS Office products.
- Able to think creatively and solve problems.
- Ability to work under pressure and handle stress.
- Proven ability to coach and develop others.
- Ability to comprehend, summarize, edit, and analyze data.
- Must be well organized, and a self-starter.
- Demonstrates project management and problem-solving skills.
- Excellent customer service skills.
Company at a glance
Whether your plan is to start an electrical service business, grow or sell, when you join our family of brands, you will not be alone.You will be part of a nationwide network of residential service contractors. Many had established businesses before they made the decision to convert. Mister Sparky® is a brand leader that’s ranked # 1 in Entrepreneur magazine’s Franchise 500 electrical services (2014 - 2017, 2019).
It’s easy to see we’re doing something different to help our franchisee owners achieve their goals.
We are not your typical franchise. Our operating model offers you a proven system for success and achieving the next business goal you've set for yourself.
When you come onboard with us, you’ll realize
- You can do so much more for your customers, your employees and yourself.
- Contractors who qualify may receive financial support to help in the transition.
- You’ll still retain 100% ownership of your company!
Each of our franchisees is experienced, talented, and uniquely qualified to be included in our peer-to-peer network. Sit down with us and let’s discuss a plan that will work for your business. Start the conversation today.
Mister Sparky® Electric is part of the franchise brands of Clockwork Inc., and the Authority Brands family.
Top Benefits
- Flexible schedule
- Free uniforms
- Opportunity for advancement
- Training & development
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