Assistant Laundry Manager

Job Location:

NH Collection Maldives Havodda Resort



NH Collection Hotels & Resorts showcases captivating hotels housed in authentic landmark buildings across Europe, Latin America, the Middle East, Asia, and beyond. Thoughtfully designed with an eclectic-elegant atmosphere, our hotels are built to evoke extraordinary feelings — paying great attention to stimulating details that create truly memorable moments.

We welcome business travellers, friends, and couples seeking premium service, and we craft experiences centred on wellbeing, gastronomy, culture, and pure indulgence. If you are passionate about creating those extraordinary moments for every guest, NH Collection is the place to do it. Feel the extraordinary.

KEY DUTIES AND RESPONSIBILITIES

Please note that this is not an exhaustive list of everything that needs to be done. Minor Hotels employees always find new ways to look after the business, their guests, and their colleagues. Within this, the key responsibilities for this position are:

Planning and Organizing

• To assist in planning manpower requirements to achieve an efficient usage of labour, considering business needs and seasonal trends.
• Assist in preparing yearly budgets for the laundry department and remain fully accountable for revenue objectives.
• Work with colleagues across the hotel to ensure all guest requirements are met.

Operations

• Oversee and manage the laundry function of the hotel, actively looking for ways to exceed guest expectations at all times.
• Ensure that all guest laundry & management laundry is processed quickly and efficiently in line with the requirements of the guest.
• Ensure that all laundry machines and equipment are well maintained and work properly.
• Ensure that all linen and uniforms of the hotel are in good and clean condition.
• Manage relationships and contracts with suppliers.
• Ensure that departmental SOP’s are current and in effect and available for all Team Members to use as reference, revise and update when necessary.
• Rostering and scheduling of all Laundry personnel.
• Supervise and manage the work of all Team Members in the Laundry department
• Ensure health & safety requirements are adhered to.
• Ensure records are maintained for linen inventory and uniforms. Ensure that par levels of linen, towels and uniforms are current, and take an accurate linen inventory bi-monthly. Report monthly cost of all linen and income to Executive Housekeeper.
• Lead departmental measures to minimize wastage of materials and amenities used in the department.
• Control chemical and Laundry supplies consumption, and ensure safe usage of chemicals
• Fully support and release staff for Task Force Missions required to support the opening of new Minor Hotels and other MINT properties, and other special events catered by Minor International.
• Coach and guide new members of the team, with proper orientation training.
• Put in place effective ongoing training and development for team members.
• Develop and maintain a motivational working environment within the department and positive relations with other departments

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