Product Catalog Merchandiser
About this role
Reports to: Operations Manager Works closely with: AI Development Lead
Midwest Cards is Central Ohio's premier trading card and memorabilia destination, located in Columbus' Arena District just steps from Nationwide Arena. We serve collectors both in our retail store and lounge and through a fast-growing e-commerce business that ships nationwide — carrying sports cards, Pokémon and other trading card games, sealed product, singles, graded cards, memorabilia, and supplies. New product drops constantly, and our customers count on us to have it listed accurately and fast.
- Product creation and validation in NetSuite. Own the end-to-end process of building new product records in NetSuite, validating each one against source data, and serving as the gatekeeper for what goes live. Set products up correctly the first time and on time for release dates.
- Accuracy and completeness of product information. Ensure every product record is complete and correct — titles, descriptions, categories, pricing, identifiers (SKU/UPC), attributes, and configuration details. Audit existing listings, catch errors before customers do, and uphold consistent catalog standards across the assortment.
- Visual assets for product pages. Assist with and coordinate product photography and image management so every product page has clean, accurate, on-brand visuals — correctly matched to the right product and meeting quality and format specs.
- Process optimization with the AI Development Lead. Work directly with our AI Development Lead to streamline and automate the product-creation workflow. Pilot, test, and refine AI-assisted processes (including tools like Claude) for data entry, enrichment, and quality checks — improving speed without sacrificing accuracy.
- Extreme attention to detail. You notice the wrong pack count, a transposed release year, or a mismatched image instantly. Accuracy isn't a goal for you — it's a reflex.
- A solution-oriented mindset with hands-on AI experience (Claude). You're comfortable using AI platforms like Claude to solve problems and improve how work gets done, and you bring a proactive, experimental approach to finding better processes.
- Data analysis skills. You can work confidently with spreadsheets and data sets — spotting patterns and anomalies, reconciling sources, and using data to drive catalog quality and process improvements.
- Knowledge of trading cards and their configurations. You understand sports cards and/or TCGs and how products are structured: sets, parallels, and inserts; cards per pack, packs per box, and boxes per case; hobby vs. retail vs. blaster, and the differences that matter to collectors.
- Experience with NetSuite or a similar ERP, PIM, or e-commerce catalog system
- Background in e-commerce, merchandising, or catalog/data operations
- Basic product photography or photo-editing ability
- Familiarity with all types of trading cards and how they are configured
- New releases go live accurate, complete, and on or before their street dates.
- Catalog error rates trend down and product data becomes cleaner and more standardized over time.
- The time and effort required to create each product steadily decreases as AI-assisted workflows mature.
You'll work at the center of a thriving, collector-first business in a modern Arena District space — close to the product, the people, and the hobby you already love — with a real opportunity to shape the systems and tools that power our growth.
Send your resume and a short note about your connection to the hobby to [email protected].
creating an inclusive environment for all employees.
Company at a glance
Midwest Cards brings a modern approach to trading cards. Built by collectors and investors, we’re here to make the hobby more exciting, inclusive, and informed.
Our Mission
To evolve the card collecting experience through knowledge and exceptional service.
Our Values
Informed. Inclusive. Trustworthy. Innovative. Helpful.
The Midwest Way
We combine Midwest hospitality with fresh energy, offering premium products, expert insights, and superior service.
The Experience
Enjoy a clean, modern shop designed for all ages, featuring sealed wax, packs, and display cases filled with professionally graded cards from top sports and trading card games. Our knowledgeable staff is always ready to help.
Elite Customer Service
Our team of collectors helps you find the cards and boxes you want—online or in-store—delivering a best-in-class experience from browsing to unboxing.
ADDRESS: 401 N Front St #95, Columbus, OH 43215
HOURS:
Sunday: 10 AM - 5 PM
Monday - Thursday: 11 AM - 8 PM
Friday: 11 AM - 10 PM
Saturday: 10 AM - 10 PM
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