Operations Manager

Job Title

Operations Manager

Job Scope

Leads the trade-in program's strategic and operational framework across multiple markets, ensuring efficiency, compliance and profitability

Main Duties and Responsibilities

- Conduct market research and feasibility studies to assess viability and profitability of trade-in products
- Develop pricing strategies and commercial models ensuring competitive positioning and financial sustainability
- Provide consulting on inventory management strategies, reducing excess stock and mitigating financial risk
- Collaborate with sales, logistics, supply chain, and development teams to analyse and improve operational performance
- Negotiate and advise on contracts with suppliers, refurbishment partners, and logistics providers
- Oversee implementation of digital tools and automation to streamline trade-in operations and improve customer experience
- Ensure compliance with local/international laws and Midis code of conduct

Position Requirements

Education

Bachelor’s degree in Business Administration, Supply Chain Management or any other related field

Experience

• 5-7 years of experience in business development and operational management within the electronics industry.
• Mandatory experience in the consumer electronics and/or IT hardware sector.
• Proven experience building and managing relationships with partners, suppliers, and key stakeholders.
• Demonstrated experience developing and optimizing operational processes, pricing models, and refurbishment workflows.
• Hands-on experience overseeing warehouse operations, inventory management, and logistics.
• Experience coordinating cross-functional teams and driving operational excellence across multiple functions.
• Strong commercial acumen with experience managing pricing strategies and supporting business growth within a refurbishment or reverse logistics environment.
• Strong analytical and reporting skills, with advanced proficiency in Microsoft Excel.

#LI-DNI