Digital Specialist

Overview

Do you enjoy helping organizations transform the way people work through AI-powered productivity solutions? Are you passionate about digital transformation, customer engagement, and business value realization? If so, we invite you to join Microsoft’s Small, Medium Enterprises and Channel (SME&C) organization.

At Microsoft, we are empowering organizations to accelerate business outcomes through AI Workforce solutions, including Microsoft 365 Copilot, Copilot Studio, Copilot Chat, Agents, Microsoft 365 E3/E5, and Frontline Worker solutions. As a Digital AI Workforce Specialist, you will work with business and technology decision makers to identify opportunities, develop AI transformation strategies, and drive the adoption of AI-powered productivity solutions at scale.

In this role, you will collaborate across account teams, partners, and customer stakeholders to deliver impactful business outcomes, expand customer relationships, and support organizations in realizing the full value of their AI investments. You will have the opportunity to deepen your expertise in AI Workforce solutions while contributing to Microsoft’s mission of empowering every person and every organization on the planet to achieve more.

Responsibilities

• Drive AI Workforce sales opportunities by developing customer-centric strategies that identify business priorities, build stakeholder relationships, and accelerate adoption of AI-powered productivity solutions.
• Lead consultative engagements with business and technology decision makers to understand organizational goals, articulate business value, and align AI Workforce solutions to customer needs.
• Collaborate with account teams, partners, and internal stakeholders to plan, orchestrate, and execute cross-sell, up-sell, and co-sell opportunities that support customer transformation initiatives.
• Serve as a trusted advisor and solution specialist by presenting AI Workforce capabilities, sharing industry insights, assessing competitive positioning, and guiding opportunity pursuit decisions.
• Manage the end-to-end business for assigned accounts and territory by conducting business analysis, developing account strategies, maintaining pipeline health, and supporting predictable sales execution.

Qualifications

Required/minimum qualifications

• Bachelor's Degree in Information Technology, Business Administration, or related field AND 5+ years of technology-related sales or account management experience OR 6+ years of technology-related sales or account management experience.
• Professional working proficiency in Portuguese and English. 

Additional or preferred qualifications

• Master's Degree in Business Administration (e.g., MBA), Information Technology, or related field AND 5+ years of technology-related sales or account management experience OR Bachelor's Degree in Information Technology, or related field AND 6+ years of technology-related sales or account management experience OR 8+ years of technology-related sales or account management experience.
• 3+ years of solution sales or consulting services sales experience

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

---

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.