Specialist HR Employee Relations & Accommodations

Office - US, Las Vegas, NV 980 Kelly Johnson Dr · On-site

About this role

Las Vegas, Nevada

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:

The primary responsibility of the Employee Relations & Accommodations HR Specialist is to provide specialized support for the Employee Relations and Accommodations functions. This role focuses on the intake, triage, and management of cases within the case management system, manages cases independently, and provides comprehensive support to the ER/Accommodations department. All duties are performed in accordance with departmental standards and MGM Resorts International policies, practices, and procedures.

THE STARTING RATE: $25.00 per hour

THE DAY-TO-DAY:

  • Manages the intake and triage process for Employee Relations and Accommodation cases, including managing email inboxes, assigning/opening cases, and responding to initial inquiries.

  • Independently manages a caseload of low to moderate complexity matters from intake to resolution.

  • Provides support to senior members of the department on more complex investigations and accommodation requests.

  • Prepares and audits investigatory and accommodation files for stakeholders; keeps leadership informed of all pertinent information and case status.

  • Schedules and coordinates meetings with employees, management, and other stakeholders related to case management.

  • Manages strict confidentiality of all information, including medical information and investigations, exercising sound judgment in handling sensitive data and situations.

THE IDEAL CANDIDATE:

  • Have a High School Diploma or GED

  • Has 1+ Years of prior relevant experience in Human Resources with a focus on Employee Relations, Accommodations, or a related area

  • Have a Bachelor's Degree in Human Resources, Business Administration, or a related field - Preferred

  • PHR/SPHR Certification - Preferred

  • Previous experience working in Leave and Disability, Accommodations, Employee and Labor Relations - Preferred

  • Previous experience working in a hospitality, entertainment, or similar resort setting - Preferred

  • Bilingual skills - Preferred

THE PERKS & BENEFITS:

  • Wellness incentive programs to help you stay healthy physically and mentally

  • Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more

  • Free parking on and off shift

  • Health & Income Protection benefits (for eligible employees)

  • Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

VIEW JOB DESCRIPTION:

https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=12937

Are you ready to JOIN THE SHOW? Apply today!

Company at a glance

The resorts and casinos of MGM Resorts International™ are some of the most famous in the world. Our 28 destinations are renowned for their winning combination of quality entertainment, luxurious facilities, and exceptional customer service.

We are actively expanding our presence globally, with potential developments in a number of domestic and international markets. At MGM Resorts International, we are all striving together to deliver an enticing blend of entertainment to every corner of the world.

Many of our resorts are located in Las Vegas. Las Vegas features three of the largest convention centers in the U.S., spectacular entertainment, attractions, shopping, and world-famous resorts. Whether dancing fountains, incredible stage productions, casino action, museums or natural attractions such as Lake Mead, Vegas offers something for everyone. A stroll down our streets takes you around the globe, with recreations like climbing to the top of the Eiffel Tower or taking a Venetian gondola ride. From shimmering resort pools and spa rejuvenation to nonstop nightlife, Las Vegas promises an unforgettable career destination.

With all of our unique and spectacular resorts and casinos, MGM Resorts International has a world of opportunities for you to discover excitement and rewards as you provide our guests with a wonderful and memorable experience. Take a closer look at our properties. We think you'll find an opportunity that's right for you. The 81,000 global employees of MGM Resorts are proud to be recognized as one of FORTUNE® Magazine’s World’s Most Admired Companies®.

Founded2000
Team Size10,001+ employees
WorkspaceOn-site
IndustryHospitality
Location
Las Vegas, Nevada, United States
LinkedInLinkedIn

Top Benefits

  • Wellness incentive programs
  • Hotel discounts
  • Food and beverage discounts
  • Retail discounts
  • Entertainment discounts
  • Travel discounts
  • Electronics discounts
  • Online shopping discounts
  • Free parking
  • Health benefits
  • Income protection benefits
  • Professional development
  • Networking opportunities
  • Volunteer opportunities

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