Manager, Analytics & IM Safety Reporting
About this role
Metrolinx is connecting communities across the Greater Golden Horseshoe. Metrolinx operates GO Transit and UP Express, as well as the PRESTO fare payment system. We are also building new and improved rapid transit, including GO Expansion, Light Rail Transit routes, and major expansions to Toronto’s subway system, to get people where they need to go, better, faster and easier. Metrolinx is an agency of the Government of Ontario.
At Metrolinx, equity, diversity and inclusion are essential to living our values of serving with passion, thinking forward and playing as a team.
Our team is looking for a Analytics & IM Safety Reporting Manager to develop and execute data and reporting strategies, lead enterprise-level analytics and problem analysis, and identify solutions to address risks and improve safety across Metrolinx.
What will I be doing?
- Set the direction for Safety & Security data, reporting, and analytics.
- Develop and monitor meaningful KPIs that give leaders a clear view of performance.
- Deliver dashboards, reports, and executive-ready insights that support timely decisions.
- Analyze data to uncover trends, emerging risks, and opportunities for improvement.
- Strengthen reporting systems and processes that support incident management, compliance, and risk oversight.
- Work across the organization to establish consistent data definitions, measures, and reporting standards.
- Make data easier to understand and use by providing clear guidance, context, and interpretation.
- Lead analytics projects from planning and recommendations through implementation and delivery.
- Build team capability through clear direction, coaching, and ongoing support.
What Skills and Qualifications Do I Need?
- A degree in Computer Science, Information Management, Analytics, Information Sciences, or a related field—or an equivalent combination of education and experience.
- Demonstrated progressive experience in safety or security management, regulatory compliance, analytics, reporting, or information management.
- A proven ability to lead data, analytics, reporting, or business intelligence initiatives in a complex organization.
- Hands-on experience developing dashboards, KPIs, performance measures, and insights for business and executive audiences.
- Strong knowledge of data governance, relational databases, reporting platforms, Power BI, SQL, Python, Data Bricks.
- Demonstrated success managing projects, budgets, vendors, schedules, and cross-functional teams.
- Strong communication, presentation, stakeholder engagement, and people leadership capabilities.
- The ability to obtain and maintain the required security clearance.
Skills That Will Help You Succeed
- Strategic thinking: Connect data and analytics priorities to broader safety, security, and organizational goals.
- Clear communication: Translate complex information into concise, practical insights for different audiences.
- Analytical judgement: Assess information critically, identify what matters most, and recommend a clear course of action.
- Collaboration and influence: Build trusted relationships and bring stakeholders together around shared priorities.
- Results-focused leadership: Set clear expectations, support teams, and move work forward in a changing environment.
Working Conditions
This is an on-site role based in an office environment, with employees expected to work in the office five days per week. Occasional availability outside regular business hours may be required to respond to operational needs.
Don’t Meet Every Requirement?
If you’re excited about working with Metrolinx but your past experience doesn’t quite align with every qualification of this posting, we encourage you to apply. You just might be the right candidate for this or other roles. We are always looking for great talent to join our team.
We invite all interested individuals to apply and encourage applications from members of equity-deserving communities, including those who identify as Indigenous, Black, racialized, women, people with disabilities, and people with diverse gender identities, expressions and sexual orientations.
Accommodation:
Metrolinx is an equal opportunity employer and committed to a diverse and inclusive workforce. We are also committed to offering reasonable accommodation to job applicants in accordance with applicable legislation. If you require assistance or an accommodation at any point during the hiring process, please contact us at: 416-202-5601 or email [email protected].
Metrolinx is an equal opportunity employer and committed to a diverse and inclusive workforce. We are also committed to offering reasonable accommodation to job applicants in accordance with applicable legislation. If you require assistance or an accommodation at any point during the hiring process, please contact us at: 416-202-5601 or email [email protected].
Application Process:
All applicants must be legally entitled to work in Canada. Metrolinx will be using email to communicate with you for all job competitions. It is your responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time-sensitive correspondence, we recommend that you check your email regularly. If no response is received, we will assume you are no longer interested in pursuing the opportunity. Please be advised that a Criminal Record Check may be required of the successful candidate.
For Internal applicants, with the recent implementation of the Internal Mobility Policy, the internal recruitment process has changed for non-union roles. Candidates must be in their current role for 12 months prior to applying for another role and each applicant must be in good standing (not participating in a Performance Improvement Plan). Please review all provisions of the policy before submitting your application.
Should it be determined that any background information provided is misleading, inaccurate or incorrect, Metrolinx reserves the right to discontinue with the consideration of your application.
We thank all applicants for their interest, however, only those selected for further consideration will be contacted.
WE ARE AN EQUITABLE AND INCLUSIVE EMPLOYER.
#LL-MM3
Company at a glance
Metrolinx is undertaking the largest transportation investment in Ontario’s history to get you where you need to go better, faster, easier, while also operating GO Transit, UP Express and PRESTO. Learn more about how we’re connecting communities, building partnerships, and providing you new ways to travel around our region, at Metrolinx.com.
Metrolinx is an agency of the Government of Ontario.
Team Size5,001-10,000 employees
WorkspaceOn-site
IndustryUrban Transit Services
Location
Canada
Websitemetrolinx.com
LinkedInLinkedIn
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