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Meta

Project Manager, Abusive Actor Integrity Operations

Dublin, Ireland · On-site
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About this role

Meta is seeking a Project Manager to support integrity operations focused on detecting, investigating, and mitigating abusive actor activity across Meta's platforms. In this role, you will coordinate cross-functional workflows that support trust and safety programs, helping to operationalize processes that protect users from coordinated inauthentic behavior, policy violations, and platform abuse. You will work closely with integrity, policy, legal, and engineering teams to track project milestones, surface operational gaps, and drive execution of initiatives that strengthen Meta's defenses against abusive actors at scale.

Responsibilities

  • Coordinate day-to-day project workflows supporting abusive actor detection, investigation, and enforcement operations across integrity teams
  • Track milestones, dependencies, and deliverables for integrity operations initiatives, escalating risks and blockers to appropriate stakeholders
  • Partner with trust and safety, policy, legal, and engineering teams to align on operational requirements and project scope
  • Maintain and update project documentation, process maps, and status reports to ensure transparency across cross-functional partners
  • Support the design and implementation of scalable operational processes for managing abusive actor case workflows
  • Analyze operational data to identify inefficiencies, bottlenecks, or gaps in integrity enforcement pipelines and surface recommendations
  • Assist in coordinating cross-functional reviews of integrity incidents, ensuring findings are documented and action items are tracked to resolution
  • Contribute to the development of standard operating procedures and playbooks for abusive actor response operations
  • Facilitate regular syncs and working sessions with integrity operations stakeholders to drive alignment and project momentum


Minimum Qualifications

  • 2+ years of experience in project management, program coordination, or operations within a trust and safety, integrity, or policy enforcement environment
  • Experience coordinating cross-functional projects involving legal, policy, or enforcement stakeholders in a technology or platform context
  • Experience tracking project status, managing timelines, and communicating progress to stakeholders across multiple concurrent workstreams
  • Experience working with operational data or case management systems to monitor workflow performance and identify process gaps


Preferred Qualifications

  • Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements)
  • Experience developing or refining standard operating procedures and operational playbooks in a fast-moving integrity or compliance environment
  • Experience supporting abusive actor investigations, coordinated inauthentic behavior enforcement, or platform integrity operations
  • Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews)
  • Familiarity with trust and safety frameworks, content policy enforcement workflows, or law enforcement response operations
  • Proficiency with project management tools and workflow tracking systems used in operations or case management contexts
  • Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologies

Company at a glance

Meta is a company focused on shaping the future of human connection. Its mission is to build the future of human connection and the technology that makes it possible. Meta's technologies help people connect, find communities, and grow businesses. Facebook launched in 2004, changing the way people connect, and Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to drive the next evolution in social technology. The company also maintains a careers page at metacareers.com for job listings.

Team Size10000+
WorkspaceOn-site
IndustrySoftware Development
Location
Dublin, Leinster, Ireland
Websitemetacareers.com
LinkedInLinkedIn

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